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Call Center Executive

2 months ago

Sector Noida Noida Uttar Pradesh, India Harbor365 Full time

**Key Responsibilities**:

- Handle inbound calls and inquiries from MENA region customers.
- Qualify leads and update CRM for follow-up by the sales team.
- Provide detailed product information and resolve customer issues.
- Collaborate with sales for seamless lead handover.
- Achieve call and lead conversion targets while ensuring customer satisfaction.

**Key Competencies**:

- Excellent verbal and written communication skills. (ENGLISH)
- Active listening and the ability to engage customers effectively.
- Strong interpersonal skills and ability to work in a team environment.
- Goal-oriented with a strong desire to achieve sales and customer service targets.

Pay: Up to ₹30,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Quarterly bonus

Ability to commute/relocate:

- Sector-128 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 2 years (required)
- tele sales: 2 years (required)
- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 02/12/2024