Email-chat Process Executive
1 month ago
**Roles and Responsibilities**
- Customer Service through Calls and Chat.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client & domain knowledge to be able to deliver a resolution on the first conversation.
- Adhere to Customer Service Attendance & Accountability policies
- To Meet Their Needs and Ensure Quality Service is given at all times.
- Grow and nurture customer relationships on every interaction that results in measurable customer value.
- Minimum 12th Pass with 1 year experience into customer service(voice/Chat can apply).
- Graduate Fresher/ Undergraduate fresher can also apply.
- Must be comfortable with 24*7 working environment.
**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Freelance
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
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