Avp, Data, Analytics and Reporting
6 months ago
**Job Description**:
**Role Summary/Purpose**:
Leverage Business Intelligence tools and managed data repositories to create reporting and related dashboards that support Synchrony’s Source To Pay program, and provide insights aimed at helping key stakeholders identify areas for improvement and track impacts to actions taken across the business. Work with
Stakeholders to translate business requirements into technical specifications to allow for complete MIS build and maintenance.
This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.
**Essential Responsibilities**:
- As a Reporting & Data Analyst Lead execute the development of MIS and reporting activities in support of Synchrony Source To Pay process/needs ensuring performance of the following:
- Use BI tools such as SAS, Tableau, and embedded SaaS tools such as Looker, Birst, etc., develop analytics to track trends, emerging insights, and identify exception-based metrics to aid stakeholders in making critical business decisions and take action toward process improvement.
- Facilitate requirements gathering and UAT activities with stakeholders for Reporting and Analytics build activities, driving escalation when necessary to assure timely completion of solutions,
- Perform data diagnostics to maintain data accuracy and integrity for all SMP databases, systems of record, shared sites, web pages and reports,
- Reconcile program baselines and thresholds to ensure that dashboards, scorecards, and other related analytics are performed at the prescribed intervals and accurately reflect the state of the program.
- Complete adhoc assignments and participate in delivery of training,
- Create data mining/capture and reporting processes in support of key performance metrics for roles within Syncrhony’s governance model and ongoing progress reporting to facilitate cultural change.
**Qualifications/Requirements**:
- Bachelor's degree in any discipline with minimum of 5+ years progressive experience within the IT, Finance, or Operations function or in lieu of a degree, 7+ years progressive experience within the IT, Finance, or Operations function
- with ability to demonstrate strong execution, leadership, and significant business support and improvement contributions,
- Minimum 3+ years of demonstrated experience with Business Intelligence and Reporting tools such as Tableau, SAS, Birst, Looker, Hyperion, and Excel and development and administration experience with collaboration type tools (example: CoLab, SharePoint, Support Central, etc.)
- Demonstrated ability to provide wing-to-wing analytic support including workflow build, data form/base build, mining data, mapping data, reporting and presenting data analysis, interpreting data, making fact-based recommendations, and building reports.
- Ability to clearly explain technical and analytical information (verbally, written & in presentation form) in lay terms and summarize for senior stakeholders.
- For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.
- Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, PIP)
- L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
- Level 8+ employees can apply
**Desired Characteristics**:
- Success as an inclusive leader with track record of achieving stretch goals
- Excellent relationship building skills across peer teams, functions, and key business stakeholders
- Experience influencing and directing people outside of their reporting structure
- Strong project planning, tracking, reporting and execution skills
- Strong communication and presentation skills at all levels of the organization
- Demonstrated process design and change management experience
- Strong analytical skills to evaluate needs/opportunities, with a strong work ethic
- Excellent computer skills including working knowledge of Microsoft Office and Windows as well as project planning and execution tools
- Managed a data repository or Systems Administrator experience
**Grade/Level: 10**
Job Family Group:
Data Analytics
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