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Front Office Executive
8 months ago
**Job Title: Front Office Executive**
**Location**: Gurgaon
**Job Overview**:
**Key Responsibilities**:
- Greet guests and visitors with a warm and welcoming attitude
- Check guests in and out of the hotel using the property management system
- Process reservations, cancellations, and modifications accurately and efficiently
- Handle guest complaints and resolve issues in a timely and courteous manner
- Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure that guest requests are fulfilled promptly
- Maintain a clean and organized front desk area and lobby
- Assist with administrative tasks, such as filing, data entry, and preparing reports
- Upsell hotel services and amenities to guests to enhance their experience and increase revenue
- Adhere to hotel policies, procedures, and safety standards at all times
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- hotel industry: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person