Online Travel Agency Executive

2 weeks ago


Gurugram Haryana, India earlyworldhrconsultants Full time

ob Title: OTA (Online Travel Agency) Executive

Job Overview:
We are seeking a highly motivated and detail-oriented OTA Executive to join our dynamic team. The OTA Executive will play a crucial role in managing and optimizing our presence on various online travel platforms. This individual will be responsible for developing and implementing strategies to enhance visibility, drive bookings, and ensure a positive customer experience.

**Responsibilities**:
1. **OTA Platform Management**:

- Maintain and update content, pricing, and availability across multiple OTA platforms.
- Monitor and analyze performance metrics on each platform to identify opportunities for improvement.

2. **Rate and Inventory Management**:

- Collaborate with revenue management teams to set competitive rates and optimize inventory allocation.
- Regularly review pricing strategies to ensure competitiveness and maximize revenue.

3. **Content Optimization**:

- Create compelling and accurate content, including descriptions, images, and other media, to enhance the property's appeal on OTA platforms.
- Ensure consistency in brand messaging and positioning across all platforms.

4. **Market Analysis**:

- Conduct market research to stay informed about industry trends, competitor activities, and emerging opportunities.
- Utilize data and analytics to identify market demand and adjust strategies accordingly.

5. **Customer Feedback and Reviews**:

- Monitor and respond to customer reviews on OTA platforms promptly.
- Implement improvements based on feedback to enhance overall customer satisfaction.

6. **Relationship Management**:

- Cultivate and maintain strong relationships with OTA representatives.
- Negotiate favorable terms, promotions, and partnerships to drive increased visibility and bookings.

7. **Technical Proficiency**:

- Stay abreast of technological advancements and updates on OTA platforms.
- Troubleshoot technical issues promptly and collaborate with IT teams for resolution.

8. **Reporting and Analysis**:

- Generate regular reports on key performance indicators (KPIs) and provide insights for continuous improvement.
- Identify patterns and trends in data to optimize strategies for better results.

Qualifications:

- Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
- Proven experience in OTA management or a similar role within the travel industry.
- Strong analytical skills and proficiency in data-driven decision-making.
- Excellent communication and negotiation skills.
- Familiarity with online booking systems and OTA platforms.
- Ability to work independently and collaboratively in a fast-paced environment.

**Salary**: ₹300.00 per day

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:
**Salary**: ₹10,046.83 - ₹35,072.76 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9311870838

Application Deadline: 21/02/2024
Expected Start Date: 22/02/2024


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