Telecalling

7 months ago


Ghatkopar Mumbai Maharashtra, India EpiCreation Events And Design Private Limited Full time

**Position Overview**

We are seeking a motivated and results-driven Telecaller to join our dynamic sales team. The Telecaller will be responsible for contacting potential and existing customers over the phone, providing them with information about our products or services, answering their queries, and securing sales. This role requires excellent communication skills, a persuasive attitude, and a commitment to providing exceptional customer service.

**Key Responsibilities**
- **Outbound Calls**: Make outbound calls to potential and existing customers to inform them about our products or services.
- **Lead Generation**: Identify and generate leads through cold calling, networking, and other lead generation strategies.
- **Customer Engagement**: Engage with customers to understand their needs and preferences, providing solutions and information tailored to their requirements.
- **Product Knowledge**: Maintain an in-depth understanding of our products or services to effectively communicate their features and benefits to customers.
- **Follow-Up**: Follow up with customers to ensure satisfaction, address any concerns, and secure repeat business.
- **Sales Targets**: Meet and exceed sales targets and quotas set by the company.
- **Feedback**: Collect customer feedback and relay it to the relevant departments for continuous improvement.

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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