![The 4P Solutions](https://media.trabajo.org/img/noimg.jpg)
Client Servicing Executive
2 months ago
**Position Identification**:
Designation - Client Service Executive
Department - Client service
**Purpose of the Job**:
To collaboratively work with all relevant departments to better address and timely deliverables to all the customers’ needs. Key Deliverables - 3Cs Collaboration, Coordination and Customer Satisfaction
**Principal Tasks & Responsibilities**:
Client Servicing
- Interact with clients and build relationships with them while ensuring their needs are being met in time bound manner.
- Need to understand the client’s brief and coordinate with the designing team to get the job executed as per the client’s expectation.
- Collaborating with the relevant departments (Content writing team, Design team, SEO team) to better address client needs, media spent. Providing regular updates to higher management, and upselling company products where possible.
- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
- Timely scheduling of deliverables to enable the operation team to deliver on time and as per contract.
- Managing the meeting for clients as well as internal teams.
- Strong follow ups from clients, operation teams and provide feedback.
- Develop open and effective channels of communication with each client that can be employed by other departments as well.
- Maintain trackers, reports for client interaction.
- Collect testimonies from clients.
- Meeting existing clients on pre decided schedule.
- Time Management and should be able to prioritize the task.
- Sales Part
- Identify new business opportunities through client referrals and forward it to Business Development Team.
- Encourage revenue growth by inspiring existing clients to purchase additional services - Upsell and Cross sell.
- Finance Part
- Sending Invoices to clients on time.
- Ensure the payments are collected as per terms of payment.
- Research and Development
- Analyze the competition and Mastermind creative ways to deliver an exceptional client experience
- Develop and oversee the implementation of client service protocols
- Resolve complex client problems or disputes in a professional manner
**Person Specifications**:
Qualifications - Bachelors in Marketing / Mass Media / Digital marketing or related field.
Skills
- Time management.
- She/he Should also be process oriented, organized and able to self-manage work in pressure situations whilst working with multiple clients and Operation team in parallel.
- Good Business and analytical skills.
- Team handling experience is a plus, but not mandatory.
We have other current jobs related to this field that you can find below
-
Client Service Executive
2 weeks ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Client Servicing Executive
2 months ago
Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full timeJob Summary As a client servicing executive you are needed to interact with the client on a daily basis and understand their requirements and brief the same to the creative teams to get it executed. Responsibilities and Duties 1) To prove to be an excellent link between the client and creative team. 2) To ensure high caliber of deliverables to the...
-
Client Servicing Executive
2 months ago
Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full timeAs a client servicing executive you are needed to interact with the client on a daily basis and understand their requirements and brief the same to the creative teams to get it executed. Responsibilities and Duties 1) To prove to be an excellent link between the client and creative team. 2) To ensure high caliber of deliverables to the clients. 3) To...
-
Client Servicing Executive
2 months ago
Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full timeJob Summary As a client servicing executive you are needed to interact with the client on a daily basis and understand their requirements and brief the same to the creative teams to get it executed. Responsibilities and Duties 1) To prove to be an excellent link between the client and creative team. 2) To ensure high caliber of deliverables to the...
-
Client Servicing Executive
2 weeks ago
Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full timeAs a client servicing executive you are needed to interact with the client on a daily basis and understand their requirements and brief the same to the creative teams to get it executed. Responsibilities and Duties 1) To prove to be an excellent link between the client and creative team. 2) To ensure high caliber of deliverables to the clients. 3) To...
-
Client Servicing Executive
2 months ago
Mulund West, Mumbai, Maharashtra, India By Designer Full time**Client Servicing Executive**: As a Client Servicing Executive, you will play a pivotal role as the one-point contact between clients, management, creatives, and all post-production associates, ensuring seamless coordination and communication throughout the project lifecycle. Your responsibilities will encompass overseeing tasks from initiation to...
-
Client Servicing Executive
1 day ago
Mulund West, Mumbai, Maharashtra, India By Designer Full time**Client Servicing Executive**: As a Client Servicing Executive, you will play a pivotal role as the one-point contact between clients, management, creatives, and all post-production associates, ensuring seamless coordination and communication throughout the project lifecycle. Your responsibilities will encompass overseeing tasks from initiation to...
-
Client Servicing Executive
2 weeks ago
Mulund West, Mumbai, Maharashtra, India Dow Media Pvt Ltd Full time**RESPONSIBILITIES**: - Foster strong client relationships by delivering exceptional service. - Ensure a smooth onboarding process for new clients, ensuring a positive experience. - Identify and address any initial client concerns or dissatisfaction with company services. - Maintain accurate records of existing and potential clients. - Promptly and...
-
Client Servicing Executive
2 months ago
Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time**Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Client Servicing Executive
1 day ago
Mulund, Mumbai, Maharashtra, India Molecule Medvertising Full timeResponsibilities and Duties - Meeting and liaising with clients to discuss and identify their advertising requirements - Creative understanding - Getting the correct brief and working with the creative team. - Cold calling and regular follow-ups. - Deliver Excellent presentations about the agency credentials. - Ensure that timely execution of work...
-
Executive - Client Servicing
3 weeks ago
Mumbai, India Client of Recruitners Full time**About our client** Our client headquartered in Mumbai (Malad) is a brand marketing agency which specializes in experiential marketing activations, events, exhibitions and digital marketing solutions. **Job Brief** In this role, you will be responsible for coordinating with clients in the conferences and events. **Responsibilities** - You will be...
-
Client Servicing Executive
5 days ago
Mulund West, Maharashtra, India By Designer Full timeClient Servicing Executive:As a Client Servicing Executive, you will play a pivotal role as the one-point contact between clients, management, creatives, and all post-production associates, ensuring seamless coordination and communication throughout the project lifecycle. Your responsibilities will encompass overseeing tasks from initiation to completion,...
-
Client Service Executive
2 weeks ago
Mumbai, India Client of Peopleplease Consluting Full time**Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Client Servicing Executive
6 days ago
Mumbai, Maharashtra, India INK IN CAPS MEDIA & MARKETING LLP Full timeWe are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...
-
Client Service Executive
6 days ago
Mumbai, Maharashtra, India Contentorial Writing Services Full timeHey! If you are looking to work with a dynamic and fun team, we invite you to read on. We are looking for a Client Servicing Executive to create and nurture long-term relationships with our clients. You will resolve any issues that arise to ensure clients are satisfied with our services. We are a digital marketing agency. We are seeking a dynamic and...
-
Client Servicing Executive
3 weeks ago
Mumbai, Maharashtra, India Totality Solutions Full timeHere's a draft for the job description for a Client Servicing Executive with a background in exhibitions for A+ Architects Brands: ## **Job Title: Client Servicing Executive** ## **Company: A+ Architects Brands** ## **Location: [Your Location]** ## **About Us**: A+ Architects Brands is a leading name in the architecture industry, renowned for our...
-
Client Servicing Executive
3 days ago
Mumbai, Maharashtra, India Talent Corner HR Services Private Limited Full time**Role Description** This is a full-time on-site role for a Client Servicing Executive. The Client Servicing Executive will be responsible for managing client relationships, creating presentations, providing customer service, and account management. **Qualifications** - Client Services, Client Relations, and Account Management skills - Experience in...
-
Client Servicing Executive
2 months ago
Mumbai, Maharashtra, India Pink Heaven HR Services Full time**Excellent opening for Client Servicing Executive - Dahisar Wfo - 5 Days** **Job Title**: Client Servicing Executive **Responsibilities**: - **Client Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and ensuring client satisfaction. - **Communication**: Effectively communicate with clients to...
-
Client Servicing Executive
1 week ago
Mumbai, Maharashtra, India HR POWER PAK Full timePosition: Client servicing executive Experience: 1-3 years **Salary**: 15k - 25k Location: Mumbai **Job Description**: As a Client Servicing Executive, your primary responsibility will be to build and maintain strong relationships with clients to ensure their satisfaction and retention. You will act as the main point of contact for clients, addressing...
-
Client Servicing Executive
2 weeks ago
Mumbai, Maharashtra, India VHM CONSULTANTS Full timeAccount Executive - Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client - Develop open and effective channels of communication with each client that can be employed by other departments as well - Coordinate internal projects and determine the best utilization of resources to increase client...