Client Servicing Executive

6 months ago


Mulund West Mumbai Maharashtra, India Dow Media Pvt Ltd Full time

**RESPONSIBILITIES**:

- Foster strong client relationships by delivering exceptional service.
- Ensure a smooth onboarding process for new clients, ensuring a positive experience.
- Identify and address any initial client concerns or dissatisfaction with company services.
- Maintain accurate records of existing and potential clients.
- Promptly and professionally respond to client inquiries.

**REQUIREMENT**:

- Bachelor's degree in business administration or a related field.
- Proven experience as a client servicing executive.
- Proficiency in Microsoft Excel and PowerPoint.
- Familiarity with Customer Relationship Management (CRM) software.
- Ability to thrive in a fast-paced environment.
- Excellent organizational and time management abilities.
- Strong analytical and problem-solving skills.
- Effective negotiation and consultative skills.
- Exceptional communication and customer service skills.

**EDUCATION AND EXPERIENCE**
- Bachelor or associate's degree in advertising, communications or related field is preferred.
- 2 to 3 years of experience, preferably in advertising agency.

**SOFTWARE KNOWLEDGE**
- Proficiency in Microsoft Office Applications
- Basic knowledge of Design software

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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