Operations Assistant

2 weeks ago


Pune, India Foxhill Hospitality Private Limited Full time

We are looking for an operations manager with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

**Responsibilities**
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets

**Requirements and skills**
- Knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary sales skills and customer-oriented approach
- Well versed in various areas of travel (domestic / international, business / holidays, group / individual etc.)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or relevant field

**Job Types**:
Full-time, Regular / Permanent

**Schedule**:
Day shift

**Supplemental pay types**:
Performance bonus

**Ability to commute/relocate**:
Deccan Gymkhana, Pune - 411004, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:
Master of Tourism and Management (preferred) / MBA (Sales & Marketing) / BTS, BHM, B.A. in Tourism or equivalent degree.

**Experience**:
1 - 2 years in Tourism Industry.

**Salary**:
As per industry standards.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Deccan Gymkhana, Pune - 411004, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- Operations management: 2 years (preferred)
- Tourism Industry: 1 year (preferred)

**Speak with the employer**
+91 8410657777
Expected Start Date: 20/01/2023



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