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Process Associate in Bpo(Female Executive)

4 months ago

Kolkata West Bengal, India Cloudvista Services Full time

Understand operation procedures & delivers services as per quality our standards

Good communication in English, Hindi & Bangla

Client Communications, Client Management
- _Assesses customer’s issues & takes appropriate actions to ensure the customer’s needs are satisfied. be proactive & take initiatives to explore_ _& learn about the product that we offer_
- _Understand standard operation procedures and delivers services that is according to the quality standards set by the company_

Must have knowledge of Excel and word

Have to give resolution on call

Have to solve queries

Location-Salt Lake sec-V (Webel More)

Morning Shift:
9:00 am to 6:00 pm

9: 30 am to 6:30 pm

**Experience: 1 yr**

**Only experience applied**

Fixed Shift

Fixed week off

Good working environment

**Please Contact: 62915 01865**
**76050 79783**

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- BPO: 1 year (required)
- Customer Care Executive: 1 year (required)

**Language**:

- English (required)
- Hindi (required)
- Bengali (required)

**Location**:

- Kolkata, West Bengal (required)

Shift availability:

- Day Shift (preferred)