See more Collapse

Customer Service Executive

2 months ago

Trichur, India IRISH EXPERT LLP Full time

**Job Role**

**Responsibilities**
- Resolves service problems by clarifying the customer's complaint.
- Handle customer inquiries related to refunds promptly and professionally.
- Determining the cause of the problem.
- Solution to solve the problem.
- Expediting correction or adjustment.
- Review refund requests and process them in accordance with company policies and procedures.
- Maintain open and transparent communication with clients throughout the grievance resolution process.
- Keep clients informed about the status of their concerns and provide realistic timelines for resolution.
- Should be able to handle Walk in client if required.
- Proactively engage with clients to gather feedback and identify opportunities for improvement.
- Maintain detailed records of client grievances, resolutions, and any corrective actions taken.
- Has to coordinate with other departments.
- Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements._

**Education**:Graduates

**Experience** : 3 years and above

Certifications and/or Licenses :Any Degree

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9633088893

We have other current jobs related to this field that you can find below

  • Customer Service Officer

    6 days ago

    Trichur, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Service Executive Location:Thrissur Gender: Female Qualification: Any Degree & above+ Basic computer knowledge Experience:Freshers/ Experienced **Salary**: 12000-20000+Esi+Pf+Incentives **Salary**: ₹12,086.00 - ₹20,033.98 per month Schedule: - Morning shift Work Location: One...

  • Customer Service Executive

    2 months ago

    Trichur, India Nurture Academy (Nurture - C Pvt Ltd) Full time

    We are looking for a customer service executive who can lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use our service. **Responsibilities** - All customer care representatives work with the primary goal of enhancing the company's reputation and providing devoted customer satisfaction -...

  • Customer Service Representative

    1 week ago

    Trichur, India May I Help You Consulting Service Full time

    May I Help You Consulting Servive Designation:Customer Service Representative (CSR) Location: Thrissur Gender: Male/ Female Qualification: Any Degree & above Experience: Freshers/ Experiencede **Salary**: 14000-25000+Esi+pf+incentives Willing to handle branches & customers **Job Types**: Full-time, Permanent **Salary**: ₹14,000.00 - ₹24,000.00...

  • Customer Service Executive

    2 days ago

    Trichur, India THE SOUTH INDIAN TRADING SYNDICATE (KOTTAPADI) LTD Full time

    CSE is required to conduct Appraisal for target customers identified by CSOs. He/She is also required to conduct house visits of every target customer. 6. CSE should conduct the appraisal process for new customers as per process given by HO. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...

  • Customer Service Assistant

    2 months ago

    Trichur, India SRSMETAL INDUSTRIES Full time

    customer service executive and credit controller Pay: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Cse (Customer Service Executive)

    7 days ago

    Trichur, India Multiwealth Group Full time

    WE'RE HIRING! COLLECTION EXECUTIVES (Male or Female) Experienced or Freshers Education Qualification: SSLC or Above MULTIWEALTH CAPITAL Keep your wealth in safe hands Salary: 10,000-14,000+ Travel Allowance & Incentives Location: Anthikkad,Kokkalai contact: +91 95673 77745, +91 95671 04999 Head Office : Anand Plaza Building, Anthikad P.O., Thrissur BRANCHES...

  • Customer Service

    1 month ago

    Trichur, India Team Phace Private Limited - Planet Doors Full time

    We are looking for a Female Customer Service who will offer excellent customer service and after-sales support. To be successful as a customer Service, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mediating with customers. **Responsibilities**: - Managing...

  • Customer Service

    2 weeks ago

    Trichur, India Team Phace Private Limited - Planet Doors Full time

    We are looking for a Female Customer Service who will offer excellent customer service and after-sales support. To be successful as a customer Service, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mediating with customers. **Responsibilities**: - Managing...

  • Customer Service Executive

    2 months ago

    Trichur, India MILIEU GROUP Full time

    Qualification: - Must have Bachelor's degree & Basic computer knowledge - Previous experience in customer service, preferably in a call center environment is plus - Excellent verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to multitask, prioritize tasks, and work efficiently in a fast-paced...

  • Customer Service Executive

    2 months ago

    Trichur, India PROMPT ENGINEERING CONSULTING SERVICES Full time

    **Salary**: ₹9,136.27 - ₹20,912.98 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Supplemental pay types: - Performance bonus Ability to commute/relocate: - Thrissur, Trichur - 680002, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Customer Service Executive

    6 days ago

    Trichur, India Royal Enfield Full time

    **Salary**: ₹9,136.27 - ₹20,912.98 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Supplemental pay types: - Performance bonus Ability to commute/relocate: - Thrissur, Trichur - 680002, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Customer Care Executive- Females

    7 days ago

    Trichur, India Sai service private limited Full time

    Good communication skills - Must be smart and energetic and can able to work under pressure - Experience in automobile industry will be an advantage **Salary**: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Thrissur,...

  • Customer Service

    2 weeks ago

    Trichur, India Selex Group Full time

    Good Communication skill, **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

  • Customer Support Executive

    2 weeks ago

    Trichur, India George Infra Pvt Ltd ( GEOROOF) Full time

    Timely Execute the Order processing, monitoring party orders and follow ups and despatch co-ordination. - Execute Tele Calling as per the plan. - Timely achieve sales target on the basis of Area-wise, customer-wise and product-wise. - Execute special tracking of all the sales made on credit, review debtors and follow up on bad debts. - Timely ensure the...

  • Customer Care Executive

    2 weeks ago

    Trichur, India Switrus Holidays Pvt Ltd Full time

    We are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...

  • Service Advisor

    7 days ago

    Trichur, India Sai service private limited Full time

    Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. - Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in fixing their car. **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance -...

  • Customer Service Executive

    3 weeks ago

    Trichur, India HRBRO PLACEMENT SERVICES Full time

    WE ARE HIRING CUSTOMER RELATIONSHIP OFFICER Job Role : Customer Relationship Officer Qualification : B.Com, M.Com, BA Economics, MBA Finance or any finance related graduation Language : Must be Fluent in English and Tamil. Work Location : Kochi Salary Structure CTC : 16,885 Gross : 15,282 Net (Take-home) : 14,130 PF & ESI benefits also there **Job...

  • Customer Service Representative

    7 days ago

    Trichur, India Revensa Enterprises Full time

    **Job description** **Job Title: - Customer Services** Experience: 1-2 Years in Customer Services **Location : Open Vacancies** Thrissur Job Description - (Customer Services) **Job Purpose** We are looking for a customer service professional who can interact and resolve our customer queries and act as a coordinator between the internal departments to...

  • Customer Care Executive

    2 months ago

    Trichur, India Bandidos Pitstop Full time

    we are hiring a customer care executive, to provide excellent customer service to our clients. Your duties may include: Resolving customer issues and complaints to ensure customer satisfaction. Providing product and service information to customers. Communicating with customers to understand their needs and provide them with appropriate...

  • Customer Care Executive

    2 weeks ago

    Trichur, India Bandidos Pitstop Full time

    we are hiring a customer care executive, to provide excellent customer service to our clients. Your duties may include: Resolving customer issues and complaints to ensure customer satisfaction. Providing product and service information to customers. Communicating with customers to understand their needs and provide them with appropriate...