Office Receptionist

6 months ago

Nashik District Maharashtra, India Ace Consultants Full time

We are hiring

Designation
- Office Receptionist: Fresher

Location
- Nashik Maharashtra

Salary
- 10000 to 20000 Per Month

Education
- Diploma/ Any graduate

Overview:
As an Office Receptionist, you will serve as the first point of contact for visitors, clients, and callers, providing exceptional customer service and administrative support. Your role is crucial in creating a positive first impression of the organization and ensuring smooth operations at the front desk. You will handle inquiries, direct calls, manage appointments, and assist with various administrative tasks to contribute to the efficient functioning of the office.

**Responsibilities**:

- Front Desk Management: Greet visitors and clients in a friendly and professional manner, providing a warm welcome and directing them to the appropriate person or department.
- Telephone Handling: Answer incoming calls promptly and courteously, screen and transfer calls to the appropriate individuals, and take accurate messages when necessary.
- Appointment Scheduling: Manage the office calendar and schedule appointments, meetings, and conference room bookings, coordinating with staff and ensuring efficient use of resources.
- Visitor Assistance: Register visitors, issue visitor badges, and notify staff of visitor arrivals, ensuring compliance with security protocols and visitor policies.
- Inquiry Handling: Respond to inquiries from callers, visitors, and clients regarding office hours, services, and general information, providing accurate and helpful assistance.
- Mail and Correspondence: Receive, sort, and distribute incoming mail, packages, and deliveries, as well as prepare outgoing mail and packages for shipment.
- Administrative Support: Assist with various administrative tasks, including data entry, filing, scanning, copying, and document preparation, to support the office team.
- Office Supplies: Monitor inventory levels of office supplies and place orders as needed, ensuring adequate stock of essential items for office operations.
- Reception Area Maintenance: Maintain the cleanliness, organization, and professional appearance of the reception area, including keeping the front desk area tidy and presentable.
- Emergency Procedures: Follow established procedures for handling emergencies, such as fire drills, medical incidents, or security breaches, and assist with evacuations or other safety protocols as needed.

Qualifications:

- Customer Service Skills: Excellent interpersonal and customer service skills, with a friendly and approachable demeanor and the ability to interact professionally with visitors, clients, and staff.
- Communication: Strong verbal and written communication skills, with the ability to convey information clearly and effectively to diverse audiences.
- Organizational Skills: Exceptional organizational and time management skills, with the ability to multitask, prioritize tasks, and manage interruptions in a fast-paced environment.
- Attention to Detail: Keen attention to detail and accuracy in administrative tasks, including data entry, message-taking, and document handling.
- Computer Literacy: Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment, including multi-line phone systems.
- Professionalism: Professional appearance, demeanor, and conduct, with a commitment to maintaining confidentiality and upholding ethical standards.
- Adaptability: Flexibility to adapt to changing priorities, workload, and responsibilities, and willingness to assist with tasks outside of typical reception duties as needed.
- Problem-solving: Ability to handle inquiries, resolve minor issues, and escalate concerns to appropriate personnel when necessary, demonstrating resourcefulness and initiative.
- Team Player: Collaborative attitude and willingness to work as part of a team to achieve common goals and support the overall success of the organization.
- Dependability: Reliability and punctuality in attendance, with a commitment to fulfilling responsibilities and completing tasks accurately and on time.

Languages
- Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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