Netsuite Administrator

6 months ago

Bengaluru, India Poppulo Full time

**Introduction**:
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

**The Opportunity**

The Netsuite Administrator will join a dynamic Business Operations Team to get the most out of a work class technical stack to support the business. You will help colleagues in the Finance, Quoting and Sales departments to make business transactions and data insights from them as frictionless as possible. They will interpret business requirements, translate into technical specifications and work with colleagues to implement and deliver solutions. They will also play a key role in ongoing system analysis and maintenance, trouble shooting and best practices recommendations as it relates to NetSuite solutions.

**Key Responsibilities**
- Working with internal stakeholders to analyse complex needs and issues, and assess how NetSuite can be utilized as a solution
- Possessing a deep understanding of Netsuite's data structures and reporting capabilities you will be able to deliver answers to queries and use data analysis to identify data issues that need to be corrected
- Working with Salesforce admins to maintain and improve Worktato recipes to improve integration between Salesforce CPQ and Netsuite
- Leveraging native functionality where possible or and deploying customizations, custom objects, new functionality and SuiteApps based on evolving business needs.
- Undertaking thorough testing of functionality and updating of tickets to enhance system maintainability
- Ensuring configuration and Operation of Zone Advanced billing meets business operations needs
- Assisting with data analysis, reporting needs, continuous improvement initiatives, chance management and support for optimal usage within NetSuite.
- Providing support to debug and troubleshoot production issues, and coordinate with Netsuite Support for issues that cannot be resolved internally.
- Performing functional configuration and enhancements, system maintenance and business process testing for NetSuite maintenance, which includes managing custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements.
- Supporting end users with queries and usage issues
- Bachelor's or Master's Qualification in Computer Science or related discipline
- Five years' technical experience of which a minimum of three years' experience as Netsuite Administrator
- Netsuite Administrator Certification
- Experience of Netsuite used in conjunction with Salesforce CPQ
- Experience of utilizing Netsuite within the SaaS Industry
- Proven ability to assimilate technical details quickly and develop sound technical solutions
- Strong understanding of billing and revenue recognition processes
- Deep understanding of Netsuite Data structures
- High quality organizational and leadership skills
- Outstanding communication and presentation skills

**Nice to Haves**:

- Experience of working with integration platforms (Workato etc.)
- Experience of data migrations or data improvement projects in Netsuite
- Experience in using Zone Advanced Billing with Netsuite

**Who We Are**

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that's on the move.

We live the Poppulo values each day, as they are key to everything we do.
- **Bring Your Best Self**
We show up authentically, are self-aware and always strive to be better.
- **See it. Own it. Solve it.**
We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
- **Together We're Better**
We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal

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