Assistant Engineer-ds1

7 months ago

Noida, India Ericsson Full time

**Join our Team**:

- About this opportunity
- Second Level Operations Senior Engineer will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 2nd level Operations.- We believe in trust - we trust each other to do the right things, and we believe in taking decisions as close to the product and technical expertise as possible
- We believe in creativity - trying new things and learning from our mistakes. and We believe in sharing our insights and helping one another to build an even better user plane.

What you will do
- The main job responsibilities are specified as follows:
- To develop the team for delivery of services as per agreed SLA/WLA with customer.
- Issue handling.
- CSR Review with PA responsible
- TT/ CR Performance Management & Reporting
- To ensure RCA for any Critical event.
- To ensure vital support is provided to Network Rollout, D&P and FM including Prioritization of tasks as per business needs.
- To ensure all the activities are conducted are driven as per MSTOP guidelines.
- To ensure all the MIRs are released as per MSTOP guidelines.
- Monitoring and review of TT, CR and AT on daily basis.
- Authorized to raise CSR.

You will bring- Voice Call & Signaling Routing
- Network Architecture
- Signaling Protocols
- Traffic Dimensioning

Key Qualification:
- Bachelor level, in engineering (IT, Telecom) or
- 3 years’ experience in Operations, Customer handling and Technical support.
- Experience in Ericsson Charging System will be preferred.

Why join Ericsson?
- At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?
- Click Here to find all you need to know about what our typical hiring process looks like.Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

**Primary country and city**: India (IN) || Bangalore

**Job details**: Domain Support Specialist

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