Customer Service Executive

2 months ago

Nehru Place Delhi Delhi, India Jobeefie pvt Ltd Full time

**Experience-** 1-2 Years
**Relevant experience-** 1 year is needed
**Budget
- **2.40 LPA-4.80 LPA (salary will vary as per experience) + uncapped Incentives
**Notice period-** Immediate-15 days
**Shift Timings-** Rotational Shifts (1pm-10pm, 10pm-7am)
**Interview process-** F2F only
**Communication:

- ** Fluent in English and Punjabi

**Job Summary**:
**Key Responsibilities**:

- Sales: Actively promote and sell our products/services to meet or exceed sales targets.
- Communication: Maintain effective communication with customers, ensuring clear and concise information is provided.
- Product Knowledge: Develop a deep understanding of our products and services to assist customers effectively.
- Problem-Solving: Quickly identify and resolve customer issues and complaints to ensure customer satisfaction.
- Documentation: Maintain accurate and detailed records of customer interactions and transactions.
- Rotational Shifts: Be flexible to work in day and night shifts as per the schedule.
- Team Collaboration: Collaborate with team members to ensure a seamless customer experience.

**Requirements**:

- Fluent in English and Punjabi.
- Excellent communication skills and the ability to empathize with customers.
- Strong problem-solving and interpersonal skills.
- Sales-oriented with the ability to meet and exceed targets.
- Adaptability to work in a rotational shift environment.

**Salary**: From ₹22,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**

+91 9032256551

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