Telecaller

5 months ago


Mumbai, India Golden Jobs Placements Pvt Ltd Full time

JD - Insurance Telecaller

1. Overall Purpose:
Tele calling & achieving the defined SLA’s

2. Reporting to:
Team Leader

3. Accountabilities:
Primary & Critical Accountabilities

Adhere to the product script provided by Company

Meeting the monthly productivity targets

Should meet the required benchmarks
- Login hours
- Call handling time
- Quality scorings as per the requirements laid down by the company

Capture additional customer details

Generate Reference and Cross-sell

4. Key Competencies:
Language - Need to know the basic language - English & Hindi

Excellent communications skills

Strong Process Orientation

Product Knowledge - Need to have thorough knowledge of the product

Ability to work under Pressure

Ready to learn and take additional responsibilities

5. Experience and Qualification:
Minimum HSC

Experience in outbound process

**Salary**: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telecalling: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9136828134


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