Telecaller

6 months ago


Bandra Mumbai Maharashtra, India Pink Heaven HR Services Full time

**Job Title: Telecaller**

**Location**: Bandra, 6 days WFO

**Job Type**: Full-time

We are seeking energetic and motivated individuals to join our team as Telecallers. As a Telecaller, you will be responsible for reaching out to potential customers, answering their queries, and promoting our products/services over the phone.

**Responsibilities**:

- Conduct outbound calls to prospective customers to introduce our products/services.
- Effectively communicate product features, benefits, and pricing to generate interest.
- Follow-up on leads and inquiries generated through marketing efforts.
- Qualify leads and schedule appointments for sales representatives.
- Maintain accurate and detailed records of calls made and outcomes achieved.
- Handle customer objections and provide appropriate solutions or escalate as needed.
- Achieve weekly and monthly sales targets.
- Collaborate with the sales team to ensure smooth handover of qualified leads.

**Qualifications**:

- High school diploma or equivalent.
- Proven experience as a Telecaller or in a similar customer service role.
- Excellent verbal communication skills and a pleasant phone demeanor.
- Strong persuasion and negotiation skills.
- Ability to work independently and as part of a team.
- Familiarity with customer relationship management (CRM) software is a plus.
- Results-driven with a passion for achieving targets.
- Basic computer skills and proficiency in using telecommunication systems.

**Preferred Skills**:

- Previous experience in a sales or telemarketing role.
- Knowledge of the industry or products/services being offered.
- Multilingual abilities can be an advantage.

**How to Apply**:
**Salary**: ₹8,086.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Bandra, Mumbai, Maharashtra (required)

Ability to Relocate:

- Bandra, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8291687880


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