Csr (Customer Service Representative)

4 weeks ago


Ahmadnagar, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

Unicorn is an Apple Authorised Service Provider.

Kindly have a look at our website for more information.

We are looking for a Customer Service Representative for our Ahmednagar location based in Shop No. 2, Aurum Business Hub, Nagar Manmad Road, Savedi, Ahmednagar, Maharashtra-414001.

As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Unicorn maintain strong relationships with customers, you are instrumental to our success.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 01/03/2024



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