Consult-instructional Design
3 weeks ago
**When you join Verizon**:
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
Role Description
The Designer/Developer is responsible for designing, evaluating, and creating end-to-end learning projects, bringing learning solutions to life in various modalities. This role is expected to independently complete projects (new learning content, modifications to existing content, etc.) working with peers and stakeholders, and presenting their projects as appropriate in the design cycle.
**Responsibilities**:
Instructional Design
- Manage the end-to-end process for designing and developing learning content for a variety of projects and learning assets
- Build the conceptual design of training assets, including the learning objectives and high-level storyboard or outline, in alignment with business requirements
- Create detailed design using pre-designed templates for projects inclusive of activities, assessments, and reinforcement
- Engage with stakeholders for feedback and reviews, as needed
- Managing trainer readiness processes for instructor-led programs
Content Development
- Develop learning content for projects using a variety of modalities including eLearning, Performance Support, Virtual Instructor Led, and Instructor Led - driving all activities from development to publication
- Leverage relevant instructional design and development tools to develop engaging materials
- Create and edit basic multimedia elements, including graphic design
- Circulate draft reviews to appropriate stakeholders and incorporate feedback following review cycle
- Finalize content drafts for publication, and publish final content to respective delivery outlet
- Adhere to GL&D output quality standards independently, engaging supervisor as needed
Program Maintenance
- Proactively identify when modifications to existing content are needed, and make updates accordingly
Professional Development
- Be willing and eager to learn, receptive to feedback, and adaptable to the needs of their supervisor and stakeholders
- Stay up to date on instructional design best practices by investing in professional development
Select Skills & Experience (identify required vs preferred) (aka You’ll Need to Have )
Required
- Bachelor’s degree or four or more years of work experience
- Four or more years of relevant work experience
- One or more years of training design and/or facilitation experience
- Willingness to travel up to 25% of the time
- Working knowledge and prior experience in instructional design
- Understanding of Instructional Design models (e.g. ADDIE, SAM, Rapid Content Development, etc.)
- Experience in content design and development in various modalities including: eLearning, Performance Support, Virtual Instructor Led, and Instructor Led, etc.
- Curriculum Development: experience in designing and creating learning content
- Experience with content development tools
Preferred (aka Even Better if You Have )
- Verizon and/or business unit-specific experience
- Learning Management Systems (LMS)
- Project management
- Experience using content development tools (e.g. Adobe Creative Cloud, Google Docs/Sheets/Slides/Forms or similar tools)
- Media Production/Graphic Design
- L1 - 4 evaluation and ROI of learning solutions
Even better if you have one or more of the following:
- Bachelor’s degree in Education, Human Resources, Organizational Development or Business Administration.
- A Master’s degree or complimentary certificates (CTT+, CRP).
- Consulted with HR professionals and their business clients.
- Experience with project management.
- Experience in any Verizon work group.
- Experience working in an Agile project management workflow.
- Experience working with IT systems development.
- Experience authoring performance support materials, specifically using the Adobe Experience Manager (AEM) platform.
Where you’ll be working
This position will be Hybrid and can be based from any valid [country location]. Hybrid w/ expectation of 3 days in office and two days work from home.
**Where you’ll be working**: In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
**Scheduled Weekly Hours**: 40
**Diversity and Inclusion**:
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We
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