Customer Advisor

7 months ago


Ernakulam, India CII - Model Career Centre Full time

Job Title: Work from Home Customer Care Representative - Freshers Welcome

Company: CII MCC

Location: Remote (Work from Home)

**Job Type**: Full-Time

Description:
Looking for a remote customer care role you can do from home? Join our team as a Work from Home Customer Care Representative. We welcome freshers and provide comprehensive training.

**Responsibilities**:

- Respond to customer inquiries professionally and empathetically via phone.
- Acquire product knowledge to assist customers effectively.
- Troubleshoot and escalate complex issues when needed.
- Maintain clear communication with customers and document interactions.
- Manage time effectively and work independently from home.

**Requirements**:

- Degree Pass or equivalent (freshers encouraged).
- Strong communication in English and problem-solving skills.
- Basic computer skills.
- Self-motivated and reliable high-speed internet.

What We Offer:

- Competitive salary and performance-based incentives.
- Comprehensive training.
- Professional development opportunities.
- Flexible work hours for work-life balance.
- Supportive team culture.

How to Apply:
Submit your resume and a brief cover letter expressing your interest and relevant skills to join our remote customer care team.

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 8921996672


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