Service Officer
2 months ago
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**Posted By**:I Mates Consultants | **Posted on**: July 02, 2023**:
- India Ernakulam/Cochin/Kochi Chennai Bengaluru/Bangalore Delhi Jaipur Kolkata
- 350000-450000 RS
- 2-6
- **Hiring Preference**:
**Scope of the Role**: To provide the best customer service to the NRI customers. Support function in all the service and process, MIS, Analysis on the service in the region. Lead generation and new client acquisition.
1) Support for the Relationship Managers NR Channel.
2) Perform all customer support and back end operations activities for the NR Clients.
3) One point contact to the NRI customer for complains and quries
4) Prepare and distribute MIS for all Relationship Managers across the circle.
5) NR Customer satisfaction is a major KRA by completing the assigned task within the TAT.
6. Support the NR RM in terms of lead generation and new client acquisition.
**Skills**:
nri banking
nr service
banking operations
nri accounts
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