Building Operations, Facilities Services
5 months ago
JLL supports the Whole You, personally and professionally.
Technical Services Coordinator
Integrated Facilities Management - Leading Global Technology company
(India)
Here in India, we manage 23 sites, hosting over 130 people.
Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.
The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive.
Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow
The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.
**What this job involves**:
Providing onsite support
You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You’ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive.
You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure we hit key performance indicators and meet our service level agreements.
Key aspects
Monitor day to day technical operations activity for the site.
Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry
Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management
Coordinate with vendor staff & staff on site to ensure the smooth operation
Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis
Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
Support the asst manager
- technical in identifying energy management, saving opportunities, risk management.
Client/Stakeholder Management
Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Proactively understand the customers/ employees needs and act on them before being requested
Finance Management
Accurate billing and invoicing
Adherence to the monthly forecast
Invoice management.
Procurement & Vendor Management
Work on getting quotations as per site need
Sharing indents for monthly material supply
Zero stock out of situation
Other Key Activities
Participate in emergency evacuation procedures including crisis management and business continuity
Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
Energy management, saving opportunities, risk management & engineering systems audits
Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require
Meeting the clients’ facilities needs
At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify the facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time. You’ll also lend the team a handy support including any basic duties required by the building, driving consistent improvements in implementation and service delivery.
Making everyone safe and risk-free
Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. Attention to detail combined with high level analytical skills are vital for success in this role, you’ll need to make qualitative and quantitative decisions along with expectations to carry out procedures always. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement
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