Customer Relationship Executive

3 weeks ago


Calicut Kerala, India BONVO Concept Trip Designers Full time

Responsibilities:

- Cultivate strong relationships with customers.
- Address customer inquiries
- Assist customers in planning and booking travel arrangements.
- Provide personalized travel recommendations and advice.
- Coordinate with internal teams and external partners for seamless travel experiences.
- Handle customer complaints and escalate complex issues as needed.
- Gather feedback and promote loyalty programs or special offers.
- Maintain accurate records of customer interactions using CRM software.
- Stay updated on industry trends and travel regulations.
- Collaborate with sales and marketing teams for upselling opportunities.

**Salary**: ₹8,519.22 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9847418284
Application Deadline: 12/04/2024



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