Telecaller-it Sales
2 months ago
**About Job**
**Key Responsibilities**:
- Make outbound calls to prospective customers using provided leads or lists.
- Explain services to potential customers over the phone.
- Engage with customers to understand their needs, answer inquiries, and address any concerns.
- Follow scripts or guidelines provided by the company to ensure consistency and compliance with regulations.
- Maintain accurate and up-to-date records of all interactions with customers in the CRM system.
- Meet or exceed daily, weekly, and monthly sales targets and quotas.
- Build and maintain positive relationships with customers to encourage repeat business and referrals.
- Handle incoming calls from customers to provide information, resolve issues, or direct them to the appropriate department.
- Collaborate with the sales team to coordinate follow-up actions or campaigns.
- Stay informed about product updates, promotions, and changes in company policies.
**Requirements**:
- Intermediate diploma or equivalent; Bachelor's degree preferred.
- Proven experience as a Telecaller or similar role in a sales or customer service environment.
- Excellent communication skills, both verbal and written.
- Strong persuasive and negotiation skills.
- Ability to work well under pressure and meet tight deadlines.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to multitask and prioritize tasks effectively.
- Positive attitude, self-motivated, and results-oriented.
- Willingness to work flexible hours, including evenings and weekends if required.
**Position**: Telecaller Sales Executive
**Job Type**:Permanent/Full-time
**Package**: 10k-15k per month
**Shift**: Day/Night
**Job Types**: Full-time, Permanent, Internship
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you an immediate joiner?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
Expected Start Date: 16/09/2024
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