Claims Executive

1 week ago


Andheri Mumbai Maharashtra, India Europ Assistance Full time

Position Title: Claims Executive

Role Purpose: To assist the EA India Operations Team in managing claims arising from travel insurance policies sold by various insurers

Key Responsibility Areas:
Understand the travel insurance policy terms and conditions of various insurers

Register Travel claims on system

Process Travel claims as per the policy conditions

Maintain the error free data on system Adhering to SOP agreed for each clients wrt SLAs

Maintaining TATs for each activity as advised from time to time

Timely follow-up with the Insured for deficiency

Obtaining required approvals from clients as per the SOP

Ensuring prompt response to queries from client / branch offices / Insured

Generating weekly / fortnightly / monthly MIS as required for reporting purposes

Monitor the reimbursement float account set by the client for timely disbursement of paid claims

Adhering to service standards. Other duties as directed from time to time

Knowledge, skills, and abilities:
Outstanding customer service skills

Excellent verbal and written communication skills

Exceptional organizational and time management skills

Typing proficiencies of 35 wpm/and above average data entry skills

Ability to work closely with other team members and departments

Pay: ₹18,582.80 - ₹29,146.31 per month

Schedule:

- Day shift

Application Question(s):

- Do You have experience for cashless or reimbursement ?
- What's your current Ctc and what you are expecting ?
- How Soon you can Join Us ?

**Education**:

- Bachelor's (required)

**Experience**:

- Claims Processing: 2 years (required)

Work Location: In person


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