Customer Care Executive
6 months ago
Position: Customer Care Executive (Tech Support)
**Job Description**:
- Identify and Evaluate Technology Solutions.
- Promptly answer & support related Phone calls.
- Problem Solving and Troubleshooting in minimum time.
- Identify Potential Issues & give quick solutions for it.
- Conduct online training sessions for the Clients.
- Conduct online / onsite New Installations.
- Provide Online and offline support to our customers via available resources.
- Handle other technical Issues.
Tech Skills Requirements
- Working knowledge of basic network configuration.
- Working Knowledge of all types of IT Hardware and Software
- Basic knowledge of computer (Types of Printers, Networking, OS etc.)
Other requirements:
- Fluent & Soft communication
- Ready to learn new technologies on his own
- Ready to travel across the country, if required
More details:
- Experience required: 0-3 years
- Salary: Best in the industry, will be commensurate with the skills and experience.
- Department: Tech Support
- Employment type: Permanent, full time
- Location: Baner, Pune, MH
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9511910210
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