Field Executive

6 days ago

Hyderabad, India Navi Full time

**Executive - Field Collection**

**About Navi**

Navi is one of the fastest growing financial services companies in India providing Personal & Home
Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.

Founders: Sachin Bansal & Ankit Agarwal

**What makes you a good executive at Navi?**
- Ability to learn _
- Being disciplined _
- Communicating well _

**How would your role at Navi Look Like?**
- Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct
& legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

**What are some of the good to have skills for this role?**
- Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door sales or field ops experience including (but not restricted to) banks/NBFCs/Insurance companies, logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

**Salary**: ₹19,000.00 - ₹22,800.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

License/Certification:

- Driving Licence (required)

**Speak with the employer**
+91 8904010190

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