Field Executive

6 months ago

Hyderabad, India Manjira Finance Private Limited Full time

**Job description-Field Executive**

**Manjira Finance Private Limited**

**About Manjira Finance**

Established in 1987, Manjira Finance is an NBFC registered with the RBI providing Personal Loans, Mortgage Loans and SME loans with a customer centric approach. At Manjira Finance, we have been delivering financial services that are simple, accessible and affordable for over 35 years.

**What makes you a good executive at Manjira Finance?**
- Ability to learn_
- Being disciplined_
- Communicating well_

**How would your role at Manjira Finance Look Like?**
- Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct& legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback to the manager for each case, and update any new customer information in the office.
- Ensure that the weekly/monthly collection target is met.
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner.

**What are some of the good to have skills for this role?**
- Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door sales or field ops experience including (but not restricted to)banks/NBFCs/Insurance companies, logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

**Salary**: ₹19,000.00 - ₹22,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Telugu (preferred)

License/Certification:

- Driving Licence (required)**Job description-Field Executive**

**Manjira Finance Private Limited**

**About Manjira Finance**

Established in 1987, Manjira Finance is an NBFC registered with the RBI providing Personal Loans, Mortgage Loans and SME loans with a customer centric approach. At Manjira Finance, we have been delivering financial services that are simple, accessible and affordable for over 35 years.

**What makes you a good executive at Manjira Finance?**
- Ability to learn_
- Being disciplined_
- Communicating well_

**How would your role at Manjira Finance Look Like?**
- Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct& legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback to the manager for each case, and update any new customer information in the office.
- Ensure that the weekly/monthly collection target is met.
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner.

**What are some of the good to have skills for this role?**
- Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door sales or field ops experience including (but not restricted to)banks/NBFCs/Insurance companies, logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

**Salary**: ₹19,000.00 - ₹22,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Telugu (preferred)

License/Certification:

- Driving Licence (required)

**Salary**: ₹19,000.00 - ₹22,000.00 per month

**Benefits**:

-

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