Hotel Receptionist

3 weeks ago


Pune, India Krishna Infotech Full time

**Position: Hotel Receptionist**

**Experience: 0 - 3 Years**

**Job Type: Fresher/Full Time**

**Requirement: Marathi, Hindi, English, Communication Skills**

**Education**:Graduate**/Under Graduate**

To have full up-to-date knowledge of the hotel and services

To take reservations and enter bookings into the system

To allocate guest rooms and check guests in

Take pre-payments on check-in and block rooms if needed.

To liaise with Housekeeping throughout the course of the shift informing them of room moves, special requests, extra departures etc to ensure no problems occur

To assist guests with any queries throughout their stay

To check guests out ensuring bills are paid and receipted correctly

To balance cash and bills at the end of each shift. To be responsible for the float while on duty

Assist when needed to take luggage to bedrooms

To maximize selling opportunities by adding customer value at every opportunity

To handle customer complaints promptly and professionally, demonstrating genuine customer care.

To undertake other duties requested by management

Key Skills:
Friendly, informative and approachable

Excellent communication skills

Efficient and confident with speaking on the phone and working with computers

Attention to details

‘Can do’ attitude

Calm under pressure during busy periods

Resilient and calm attitude when dealing with face-to-face complaints

Ability to use own initiative and problem solve

Job location: Pimple Saudagar, Pune

**Job Types**: Full-time, Internship
Contract length: 11 months

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
yes

**Speak with the employer**
+91 7020367091



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