Store Sales Executive

2 months ago


Bhawanipur Kolkata West Bengal, India Let's Recruit India Full time

We are looking for a motivated and enthusiastic Furniture Store Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive shopping experience for customers. You will assist clients in selecting furniture that meets their needs and preferences, handle transactions, and maintain an organized and inviting store environment.

**Key Responsibilities**:

- **Customer Service**: Greet customers as they enter the store, actively engage with them to understand their needs, and provide personalized product recommendations.
- **Product Knowledge**: Maintain a thorough understanding of the store’s product offerings, including furniture styles, materials, and features. Communicate this knowledge effectively to customers.
- **Sales Transactions**: Assist customers with the purchasing process, including processing sales transactions, handling returns or exchanges, and addressing any concerns.
- **Visual Merchandising**: Help maintain an attractive store layout by setting up displays, arranging furniture, and ensuring that the sales floor is clean and organized.
- **Inventory Management**: Monitor inventory levels, assist with stock replenishment, and report any discrepancies or issues to the Store Manager.
- **Customer Follow-Up**: Follow up with customers post-purchase to ensure satisfaction and encourage repeat business. Address any after-sales service requests promptly.
- **Sales Goals**: Meet and exceed sales targets by actively engaging with customers, promoting store promotions, and upselling additional products or services.
- **Team Collaboration**: Work collaboratively with other sales associates and store management to achieve store goals and deliver exceptional customer service.
- **Store Maintenance**: Assist with general store maintenance tasks, including cleaning, stocking supplies, and ensuring a safe shopping environment.

**Qualifications**:

- **Experience**: Previous experience in retail sales or customer service, preferably in a furniture or home décor environment, is preferred but not required.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong sales skills with the ability to build rapport and close sales.
- Basic mathematical skills for handling transactions and managing inventory.
- Ability to work well in a team-oriented environment.
- Familiarity with point-of-sale (POS) systems is a plus.
- **Attributes**:

- Positive and energetic attitude with a customer-focused approach.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including evenings and weekends.
- Interest in interior design and home furnishings is advantageous.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person


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