Operations Supervisor

3 months ago


Lucknow, India Stemz Healthcare Full time

**Essential Functions**:

- Overall responsibility of the team that he/she will be handling pertaining to operations
- Track and monitor employee training needs and related transactions
- Assign the duties and manage staff as per the agreed roster
- Security-related issues to be reported as per company policy
- Training and implementation of new processes
- Monitor and coordinate with TLs and accounts department - end of the day cash handover to an accountant
- Ensuring compliance to prescribed systems as per the defined SLAs
- MIS (Attendance, Other Daily reports, Biometrics, etc.)
- Adherence to SOPs

**Metrics & Organization Management**:

- Customer Satisfaction (Handling Escalations, general queries, etc.)
- Team Satisfaction
- Adherence to SOPs
- MIS Reports
- Accuracy and Turn Around Time of Applications

**Salary**: Up to ₹500,000.00 per year

**Speak with the employer**
+91 9999999999


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