Tele Calling Executive

6 months ago


Kochi Kerala, India Mglobus Full time

Make inbound & outbound calls to potential customers to promote our products and services
- Answer customer calls and provides timely and accurate information about our products and services
- Respond to customer inquiries and complaints in a professional and courteous manner
- Take and process orders in an accurate manner;
- Ask questions to understand customer requirements and close sales;
- Contact potential or existing customers to inform them about a product or service
- Enter and update customer information in the database;
- Keep records of calls and sales and note useful information;
- Answer questions about products or the company;
- Handle grievances to preserve the companys reputation.

**Requirements**:

- Proven track record of successfully meeting sales quota preferably over the phone;
- Excellent interpersonal skills;
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Ability to learn about products and services and describe/explain them to prospects;
- Proven experience working as a telesales executive.
- Qualification: Any Graduate;
- Cool-tempered and able to handle rejection.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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