Customer Relationship Executive

4 weeks ago


Devendra Nagar Raipur Chhattisgarh, India Frankfinn Institute , Raipur Full time

Develop and maintain strong relationships with customers to enhance loyalty.
- Address customer inquiries and resolve issues efficiently.
- Track customer satisfaction and gather feedback for improvements.
- Identify opportunities to up-sell and cross-sell services/products.
- Monitor customer retention rates and work on strategies to improve them.
- Analyze customer data to provide personalized solutions.
- Collaborate with sales and marketing teams to align customer strategies.
- Provide customer insights to improve service quality and product offerings.
- Prepare reports on customer activities and trends for upper management.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7470930132



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