Customer Relationship Executive
4 weeks ago
Develop and maintain strong relationships with customers to enhance loyalty.
- Address customer inquiries and resolve issues efficiently.
- Track customer satisfaction and gather feedback for improvements.
- Identify opportunities to up-sell and cross-sell services/products.
- Monitor customer retention rates and work on strategies to improve them.
- Analyze customer data to provide personalized solutions.
- Collaborate with sales and marketing teams to align customer strategies.
- Provide customer insights to improve service quality and product offerings.
- Prepare reports on customer activities and trends for upper management.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7470930132
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