Digital Workforce Process Improvement Associate Ii

Digital Workforce is a high-visibility internal consulting team and Center of Excellence (CoE) supporting Consumer and Community Bank (CCB) Operations. The team is accountable to scope and drive digital workforce agenda including process selection, process design, organizational change and functional collaborative engagements across CCB Operations....

**Job Summary**: Digital Workforce projects are usually 4 to 12 weeks long, depending on complexity and scope, across multiple operational areas. The objectives of the group are to: - Work across functional organizations to identify synergies - Drive performance improvement through improved end-to-end process design leveraging digital workforce technologies...

Job Summary:Digital Workforce projects are usually 4 to 12 weeks long, depending on complexity and scope, across multiple operational areas.The objectives of the group are to: Work across functional organizations to identify synergies Drive performance improvement through improved endtoend process design leveraging digital workforce technologies such as RPA,...

The Digital Workforce Center of Excellence (CoE) is a global internal consulting team with high visibility; responsible for leading critical business transformation, reengineering and diagnostic efforts throughout Consumer and Community Bank (CCB). Typical engagements (not exhaustive) include: - Business Transformations - Process Assessment and Process...

**JOB DESCRIPTION** The Digital Workforce Center of Excellence (CoE) is a global internal consulting team with high visibility; responsible for leading critical business transformation, reengineering and diagnostic efforts throughout Consumer and Community Bank (CCB). Typical engagements (not exhaustive) include: - Business Transformations - Process...

**JOB DESCRIPTION** HR Workforce Analytics (WFA) is a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, governance, and includes the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC amongthe most...

The Workforce Senior Specialist II is a part of the Real-Time Adherence team within Workforce Planning is responsible for the real-time monitoring and day-to-day service levels for multiple lines of business under Consumer & Community Banking.  Job Responsibilities: Entering and reporting schedule and exception activity, providing management with...

**JOB DESCRIPTION** The Business Optimization team works on managing & supporting strategic programs within Asset & Wealth Management Operations. A part of the team builds automated solutions for Wealth Management operations to simplify the process and reduce manual touchpoints. The team leverages self-solve Intelligent Automation tools like Alteryx,...

**JOB DESCRIPTION** **Responsibilities**: - Develop & deploy Reusable Components in Alteryx & Xceptor - Develop & deploy Intelligent Dashboards in Tableau - Partner with Technology & Change Mobilization teams for developing Reusable and Complex Bots in UiPath Studio & Automation Anywhere - Collaborate with Operations teams to gather and document business...

Process Improvement & Transformation - Retail Asset:From 4 to 6 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities Interaction with business stakeholders (Business / Product heads) to identify new /- improvement opportunities for process & efficiency improvement / Digitization across- the product cycle (Sales /Credit /...

**JOB DESCRIPTION** Job Responsibilities**: - Applies business, technical expertise and problem-solving methodologies focused on analyzing complex operating models, anticipating issues and use of appropriate technology to mitigate risk - Experience in project / change management, including planning and tracking activities, assessing the impact of change,...

**Job Summary** Your job function also includes call centers and digital channels that support Fraud Prevention and Claims, Disputes, and Recovery. Your role is specifically designed to work across functions within FCPS Inbound Phones to identify and execute on a variety of initiatives designed to achieve operational excellence. You will also partner with...

**JOB DESCRIPTION** The Workforce Analyst is a part of the Forecasting Team within Workforce Planning and is responsible for forecasting volumes, handle times and shrinkage to ensure the line of business achieves key performance standards while maintaining the highest level of service. **Responsibilities**: - Providing requirements by accurately...

About Us: Quess IT Staffing is one of India's top IT staffing companies, boasting over two decades of experience in placing IT professionals in over 300 firms of all sizes and specialties. With a workforce of 10,000+ spread across 80+ cities, our associates excel in more than 500 tech skills, driving innovation for leading industry players. A division of...

We are urgently hiring Customer Service Associates for a logistics company based in the US. As a Customer Service Associate, you will be responsible for handling customer inquiries and providing support through a blended calling process. The position is located in Mahape, Ghansoli, Navi Mumbai. - Previous international/domestic customer service experience. -...

Job Title: Process Associate (Fresher) Job Summary: The Process Associate (Fresher) is responsible for supporting various processes and operations within a specific department or team. This role is suitable for recent graduates or individuals with limited experience who are eager to learn and contribute to the day-to-day activities of a specific business...

Job Title: Process Associate (Fresher)Job Summary: The Process Associate (Fresher) is responsible for supporting various processes and operations within a specific department or team. This role is suitable for recent graduates or individuals with limited experience who are eager to learn and contribute to the day-to-day activities of a specific business...

**JOB DESCRIPTION** Scorecard Center of Excellence is a Consumer and Community Banking (CCB) group responsible for designing and implementing scorecards and strategies to maximize individual performance and reduce variability across the CCB Operations organization. The Scorecard COE achieves savings through a developed support structure by empowering a...

The Associate, International Pay & Time Engineering will be a part of the Workforce Technology organisation and will lead the modelling and development of workflow and other automation solutions for the HR function globally. The role acts as a subject matter specialist for process improvement and innovation efforts, identifying prospective automation...

So what does a Workforce Planner really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable service and efficiency metrics. You will have the foresight in preparing for voice...