Customer Relationship Executive

2 weeks ago


Kalyan, India Northpoint Cars Pvt Ltd Full time

Job description

Maintain Customers Data Base
- Workshop Customers data to be maintained with correct and latest account details (Contact no.
Scheduling an Appointment
- Accept service booking and register in the appointment sheet.
- Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts

department.
- Making a prior call for reconfirmation of appointments.

Welcome and greet customers
- Customers arrived at reception to be greeted and introduce to respective service advisors in case all

service advisors are busy.
Preparing Analysis
- Vehicles which have not visited last two years to be extracted eDealer and inform to the

Service Manager.
- Instant feedback analysis to be done.
- Service follow up analysis to be done.
- Root cause analysis to be given to Service Manager.

Follow-up Service for Customer
- 7th day follow up call to be made.
- Positive and negative feedback with analysis to be given to Service Manager.

Complaint management
- Register customer complaint in eDealer.
- Root cause analysis of customer complaint.

Build and enhance customer relationship
- Reminder of Service.
- Promotion of company’s activities in relation to service, parts and car sales campaign.

**Salary**: ₹10,057.83 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7709002471



  • Kalyan, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • Kalyan, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • Kalyan, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • Kalyan, India KOHINOOR GROUP Full time

    Company Description KOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle...


  • Kalyan, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • kalyan city, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • kalyan city, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • kalyan city, India KOHINOOR GROUP Full time

    Company DescriptionKOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle standards...


  • kalyan city, India KOHINOOR GROUP Full time

    Company Description KOHINOOR GROUP is a construction company based in Kalyan. With a strong presence in Kalyan, Shahad, Ambernath, & Dombivli the group is committed to delivering excellence in construction. From designing spaces to offering state-of-the-art amenities, KOHINOOR GROUP focuses on continual improvement and aims to enhance the lifestyle...


  • Kalyan, India Kohinoor Group Full time

    1. Handling entire cycle of collection 2. Working on all types of documentation & agreements 3. Managing possession activities 4. Assisting for Loan requirements 5. Coordinating with Sales & Post possession department on regular basis 6. Coordinating with banks for loan procedures 7. Making welcome Calls & letters/mails 8. To be one point of contact...


  • Kalyan, India Kohinoor Group Full time

    1. Handling entire cycle of collection 2. Working on all types of documentation & agreements 3. Managing possession activities 4. Assisting for Loan requirements 5. Coordinating with Sales & Post possession department on regular basis 6. Coordinating with banks for loan procedures 7. Making welcome Calls & letters/mails 8. To be one point of contact...


  • Kalyan Nagar, Bengaluru, Karnataka, India RR Group of business Solutions Full time

    Customer Relationship Executive (CRE) - EDUCATION: SSLC And Above Gender: Both Males and females **Skills**: Excellent communication skills in English and Hindi (mandatory) Polite and customer service oriented Exhibits patience and empathy to resolve customer queries Freshers with excellent communication skills can apply 6 Days working Location: 1st...


  • Kalyan, India Mahindra & Mahindra Ltd. Full time

    Executive - Customer Experience **Date**:29 Aug 2023 **Location**:Kalyan **Company**:Mahindra Happinest Developers Ltd. Job Purpose - Ensuring customer delight through the services rendered. Building and maintaining profitable relationships with the customer. Resolving customer complaints quickly and efficiently. - Principal Accountabilities - 2. Address...


  • Kalyan, India ASK RAJ Full time

    we are in search of an **experienced** Client Relationship Executive ( from banking / finance industry), who can build healthy relations with clients to serve them by 1) Solving their queries on investment 2) offering them the right kind of Financial Products 3) Annual Review of their Investment Portfolio 4) Calling prospective clients Experience...


  • Kalyan, India Vibgyor Group of Schools Full time

    **Customer Relationship Management**: - Adroitly resolve the customer queries outside the purview of the RE cell by effectively making use of Request and Complaint Management system, liaison with appropriate departments and close the concern with the customer. - Escalate all unresolved grievances of the customer to the Centre Head for prompt resolution. -...


  • Kalyan, India Employee Hub Full time

    Hello, We are looking for a Customer Care Executive for a reputed firm.job Specifications. Location : Kalyan, Mumbai. Education/ Formal Qualification Any Graduate with MBA can be preferred Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills, excel, words etc. **Responsibilities**: - Looking after the in house...


  • Kalyan, India Cellbell Full time

    **Cellbell.in** is trending as the #1 Bestseller over Amazon for its office chairs and Gaming chairs. We are looking forward to working with you if you take ownership of a similar goal over Amazon. **RESPONSIBILITIES**: - Responsible for making outbound calls and regular follow-up on leads assigned. - Keep records of customer interactions, transactions,...


  • Kalyan, India Anand Associates Full time

    **Job Title: Account Head - Real Estate** **Location**: Kalyan, Maharastra **Company**: Saket Group **About Us**: Saket Group is a leading real estate development and investment firm specializing in [brief description of company focus, e.g., residential, commercial, mixed-use properties]. With a strong portfolio of successful projects across in Kalyan, we...


  • Kalyan, India Vibgyor Group of Schools Full time

    **Primary Purpose**: Responsible for increasing student enrollments and retention of students in the school. The position provides guidance to prospective parents on appropriate curriculum selection for their ward. **Key Account-abilities/Activities**: - Support the Relationship Executive Cell in admission conversions and achieving enrollment targets. -...


  • Kalyan, India O.S.Consultancy Full time

    A well known Corporate company located in Kalyan is looking for Customer Support Executive (Back Office) Executive in Kalyan on permanent basis Graduate with 1 year experience in SAP for any reputed company Should have good knowledge of MS-Office Worked in Supply Chain or Logistic department Ability to coordinate with customers for relationship...