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Customer Care Associate
5 months ago
Minimum Required Experience : 1 year
Full Time
**Skills**:
Planning & organizing
Understanding customer needs
Self confidence
Drive for results
Following work procedures
Accountability
Customer Care
Customer service
Customer Satisfaction
Description
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Document and update customer records in the company database
- Follow up with customers on the status of their inquiries
- Stay updated on product knowledge and industry trends
- Maintain a high level of professionalism and customer service