Receptionist & Sales Coordinator

3 weeks ago


Bengaluru, India 360 Cake Craft Full time

You would be responsible for assisting customers with any queries or issues they face from the time of purchasing to the final delivery of products.

**Duties & Responsibilities include**
- Coordinate with Design team and provide information to potential customer to help them choose right product.
- Assist customers with placing orders offline or online.
- Researching, locating, and providing information
- Fulfills requests by clarifying desired information
- Completing transactions; forwarding requests
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
- Handle various sort of special requests (e.g, change to delivery time, address etc.
- Working closely with Operations Team to provide detailed information to customer about their order.
- Create required documents for smooth order processing.
- Maintain reports regarding various tasks performed by you in complete day.

**Requirements**:

- Proficient in English, Kannada, knowledge of Hindi an added advantage
- Good knowledge of internet, google drive, Google sheets and using Microsoft Excel.
- Knowledge and understanding of using Social Media for business will be a big advantage
- Graduate in any stream with 2-4 years experience can apply

POSITION IS LOCATED IN RAGHUVANAHALLI, BSK-VITH STAGE, PLEASE APPLY ONLY IF YOU CAN COMFORTABLY TRAVEL EVERY DAY TO WORK.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 1 year (preferred)

**Speak with the employer**
+91 7022580717


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