Supply Associate

2 weeks ago


Bengaluru, India Dunzo Full time

**About Dunzo**:
Dunzo is a 24x7 delivery app that makes your city more accessible by getting the best of it at your doorstep. You can order groceries, food, and medicines, send packages within the city, or even use Dunzo to commute from one place to another. Currently operational in Bangalore, Pune, Gurgaon, Hyderabad, Delhi, Chennai, Mumbai, and Jaipur.

**Responsibilities**
- Engaging with delivery partners of Dunzo, **End to End partner On-boarding.**:

- Understand the partner requirement and help the partner through the support processes and take feedback.
- Explaining eligibility criteria of various incentive schemes designed for partners and helping partners understand new products and services.
- Strong verbal communication with proficiency in both **Kannada, Hindi and English** language.
- At least 1 Year of experience with **Vendor Management** and **Partner Onboarding** is Mandatory.
- Handling day-to-day operations
- Should know basic excel.
- Implementing new channels to acquire new supply.
- Solve partner-related issues, supply team queries of new processes, and changes.
- Should manage blue-collar workers at partner offices to resolve the issues on right time.
- Managing communication between the company and its partner community via comms.
- Building efficiency in support processes by improving partner experience

**Core Competencies**
- Ability to quickly adapt to new technology.
- Communication skills, with the ability to interact and connect with many types of personalities.
- Enthusiasm about selling our product to potential partner-partners.
- Passion for empowering others.
- Ability to quickly and efficiently problem solve and troubleshoot - if you don’t know the answer, you know where to look and who to ask.
- Ability to identify pain points and propose solutions..
- Self-motivation.
- Even-tempered.
- To be a team player.
- Negotiation skills.
- To be tech-savvy.
- Intermediate
- Excel, SQL(Added Advantage)


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