Voice and Accent Trainer

2 weeks ago


Surat Gujarat, India Complete job Full time

**Key Responsibilities**:

- The key role of a Voice and Accent trainer is to help individuals learn proper pronunciation, voice modulation, listening and speaking skills.
- A strong hold of the language (English) and good knowledge of grammar, pronunciation, spellings, and vocabulary.
- The ability to teach and train other individuals.
- Conduct new-hire trainings on processes, soft skills, MTI reduction, and cultural sensitivity.
- Support training initiatives on the floor: refresher training modules on the process, L&D, etc.
- Monitor and coach on grammar, pronunciation, enunciation, and other aspects of the English alphabet, culture, etc.
- Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

**Role Proficiencies**:

- Excellent communication skills.
- Understanding of monitoring and feedback techniques.
- Ability to audit monitored data and identify coaching/training needs.
- Must be self-motivated and able to motivate others.
- Ability to improve communication and soft skills of agents for continuous improvement.
- Display a high level of effort and commitment toward supporting employees.
- Experience: 2-6 Years
- Working Days : 5
- Location: Adajan Near PAL RTO

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹100,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 4 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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