Cib - Research & Analytics - Business Analysis/pmo

3 weeks ago


Mumbai, India JPMorgan Chase Bank, N.A. Full time

Work in partnership with Senior Program managers to help shape the strategic direction for Digital Tool program
- Work in partnership with cross-functional SMEs to identify automation opportunities where Digital Tool solutions can be utilized to reduce manual processes
- Define the overall program governance incorporating roles and responsibilities and key activities that need to be performed to enable the hosting of Digital Tools across operations
- Manage the execution lifecycle and data attribute requirements for new Intelligent Automation Solutions in partnership with platform lead. Ensure firmwide controls and SDLC requirements are incorporated in the Execution Lifecycle in JIRA in partnership with JIRA implementation team.
- Develop in depth understanding of Digital Tool firmwide controls standards and play key role in the implementation of these standards in partnership with Operations representatives to ensure project documentation is in compliance with requirements.
- Oversee the progress of projects through execution lifecycle to assess status against the book of work to ensure they are progressing to plan and assist with issue resolution.
- Act as the single point of contact for all questions / queries related to the Digital Tools Execution Lifecycle
- Assist with the overall program governance and ownership of key messaging to stakeholders and senior management across the organization, via key Steering Committees and PCC's.
- Develop presentations for senior management to convey key strategy and status updates to the business and operations.
- Hands on expert at business intelligence tools (Alteryx, Tableau) to be able to analyse and transform program data for senior management reporting. Build program metrics, operations key risk indicators as per expectations from program sponsors and senior stakeholders.
- Industrialize the automation of all reporting extracts from a single data source to ensure consistency
- Manage financial tracking and reporting of investment and benefits across technology and operations to ensure productivity targets are being achieved and remain on track and within forecast
- Develop and lead selected projects to improve the overall performance of the program

**Required Skills and Qualifications**

Core Skills:

- Overall 5 to 8 years in Financial Services with minimum 3 years' experience with Project Management skill set and tools
- H ave a proven track record of Project / Change management delivery and PMO analysis
- Ability to oversee / manage a large portfolio of projects to maintain velocity and ensure targets are achieved
- Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
- Strong analytical ability, with experience in analysing and synthesizing large data sets
- Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
- Understanding of project lifecycle, supporting documentation and control related requirements

Technical Skills:

- Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project)
- Proven experience with establishing execution lifecycle management and data attribute requirements in JIRA
- A good understanding of data analytics and visualization tools (Alteryx, QlikView, Tableau) to support development of automation opportunities

**Preferred qualifications, Capabilities and Skills**
- Data visualization Tableau, Power BI
- Data transformation : Alteryx, SQL, Python (Basics is a plus)
- Exceptional attention to detail and problem solving skills
- Capacity to think laterally and convey an understanding of the big picture
- Strong risk and controls awareness
- Ability to multitask and handle high stress while maintaining accuracy in tight deadlines
- Ability to work with cross-functional global teams and interact with all staff levels

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' an



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