Junior Global Process Solution Key User

3 weeks ago

Bengaluru Karnataka, India Group Finance Full time

Junior Global Process Solution Key User

**Location**:Bangalore, IN, 562122**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**
At (ENTITY) you will contribute to the transformation of our company, the transport industry and society at large. You will:

**Your future team**

**Who are you?**
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

- List here the job requirements in terms of skills, knowledge, and experience but also mindset and motivation._

**What’s in it for you?**
We offer a solid package of compensation and benefits, plus you will enjoy:

- This bullet-pointed section should answer the following questions. You may ask team members what they enjoy._
- _Describe how you care for people and value their wellbeing._
- _Talk about the atmosphere in the team together with the flexible arrangements and work life balance you offer._
- _Highlight the opportunities to develop, build a career and work globally or cross-functionally._
- _Relate to location, physical work environment and services on site when they are selling points._

**Ready for the next move?**
- Select one of these calls to action or mix them or phrase your personal invitation:_
- If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
- Come join us for a cup of coffee or a call. We’ll discuss how we can help each other on our journey together. Here are our contact details / Send us a text message on XXX / Connect with me on LinkedIn.**Who we are and what we believe in**-
**Group Finance** contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.**Position title **:Junior Global Process Solution Key User**Mission/purpose**:

- The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.- The Process & Solution Key User will support the end users and support the full utilization of process and solutions.**Key responsibilities**:

- Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
- Analyse business issues and business requests from a process and solution perspective before initiating a formal change request
- Collect, analyse, propose, and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
- Participate in acceptance tests (process and solution)
- Approve/Reject user acceptance test (i.e. new solution releases)
- Identify root cause to define process and solution improvement area and propose solution or escalate
- Review and accept process/solution development and improvement proposals
- Be the single point of contact for end users (i.e. “how to” questions regarding the process/solution(s) incl. access requests)
- Address IT end user questions and act as single point of escalation to the ITS support
- Accept escalation of process / IT solution maintenance and support issues and development and improvement proposals on behalf of the end users
- Register a change request
- Communicate and anchor process/solution improvement proposals
- Support implementation of standard process/es and solution(s)
- Support the definition of process measurement/s
- Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
- Perform process training and give support to end users
- Perform SAP trainings for end users
- Represent the users in user groups/reference groups or similar forums

**System knowledge**:

- SAP, Excel - fully proficient, Power BI- Very good knowledge of tools used in the specific area**Required competences**:

- Minimum 3 years of professional experience gained in accounting area
- High level of business process knowledge
- Good understanding of related processes and solutions
- Good understanding of process interfaces to other processes
- Basic knowledge about process methods and tools
- Good communication skills
- End to end process knowledge
- Effective communication
- Partner and customer focus
- Teamwork and cooperation
- Continuous improvement/acti

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