
Associate Customer Service
4 weeks ago
_**We are hiring**_
**Designation**: Associate Customer Support
**Location**: Chandigarh
**Process**: Voice
**JOB SUMMARY**:
To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience.
**KEY ATTRIBUTES**:
⮚ Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders.
⮚ Should have knowledge in problem cause identification.
⮚ Should be able to handle arguments, service denials and rebuttals effectively.
⮚ Should be able to display accountability and ownership in every customer interaction.
⮚ Strong time management skills
⮚ Should be flexible in learning different processes and be cross-skilled.
⮚ Handle high anxiety customers with a composed attitude.
⮚ Should have good phone etiquette and call handling skills.
⮚ Phenomenal conflict-resolution skills
**QUALIFICATION / ELIGIBILITY CRITERIA**:
⮚ 100% WFO
⮚ Undergraduate / Graduate in any stream (Graduate Preferred)
⮚ Fresher & Experienced (6 months to +1 year relevant experience; Consultant Role - BPO) (Experienced Preferred)
⮚ Flexible to work in rotational shifts, 6 days working.
⮚ Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response.
⮚ Typing speed & accuracy of 25 WPM with 85% accuracy
**INTERVIEW ROUND**:
⮚ HR
⮚ OPS/Training/Quality
⮚ Online Assessment (Typing, Psychometric, Versant)
⮚ Final Interview Round
**Salary Package**:
⮚ Fresher - 2.20 LPA
⮚ 6 to 11 Months Experience - 2.60 LPA (Experience should be from BPO Industry - Customer Service Role)
⮚ 1 Year or above - 2.80 LPA (Experience should be from BPO Industry - Customer Service Role)
**Joining**
⮚ Immediate
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,333.00 - ₹23,333.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91
7200585293
-
Customer Service Associate
4 weeks ago
Chandigarh, Chandigarh, India Jindal Power Corporation Full timeUrgently Hiring for Customer Service Associate for our corporate office in Chandigarh Preferable : Females Must know Good English Should have minimum experience of 6 Months Should be dedicated and Consistent Salary : Best as per industry norms + Incentives **Job Types**: Full-time, Permanent Pay: Up to ₹300,000.00 per year **Benefits**: - Commuter...
-
Customer Service Associate
4 weeks ago
Chandigarh, India ABP Empower Full timeJob openings for customer service associate in chandigarh Home **›**Current Opening **›** Job openings for customer service associate in chandigarh **Customer Service Associate - Chandigarh** **Chandigarh** - RSS Feed Experience required - 1-5 years in Lead Generate/Telesales (US Markets) Only Salary - 25,000 to 30,000 per month Job...
-
Retail Customer Service Associate
3 weeks ago
Chandigarh, Chandigarh, India Zodiac Clothing Company Ltd Full time**Job Title: Retail Customer Service Associate**: - **Company: Zodiac Clothing Co. Ltd.**: - **Location: Mumbai, Bangalore, or New Delhi**: - ***: - **Experience Level: Mid-level (3-5 years)** Established 70 years ago, Zodiac Clothing Co. Ltd is a vertically integrated, transnational corporation that controls the entire clothing chain from design,...
-
Customer Service
16 hours ago
Chandigarh, India Talentfinity consultancy Full timeCustomer Service Associate - VCS- India: Virtual Customer Service (VCS) - It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home...
-
Customer Service Associate
4 weeks ago
Chandigarh, Chandigarh, India ABP EMPOWER Full timeExperience required - 1-5 years in Lead Generate/Telesales (US Markets) Only Salary - 25,000 to 30,000 per month **Job description** Need to work on the given leads Connect customer through telephonic/online channels Brief them about company products & services Close deals & generate leads Graduate/post-graduate in any stream. Pay: ₹25,000.00 -...
-
Barista/customer Service
2 days ago
Chandigarh, Chandigarh, India Mansar Coffee Full timeWe are looking at hiring a Customer Service Associate / Barista Key Skills Required English Verbal skills Ability to Learn Preparation of Hot and Cold Beverages Communicate with Customers Manage the Work Area, Point of Sales Pay: ₹11,000.00 - ₹13,000.00 per month **Benefits**: - Food provided - Paid time off Schedule: - Day shift - Night...
-
Customer Care Associate
4 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Care Associates** **Location**: - Chandigarh/Mohali **Salary 23000 to 30000** **Qualification**: - 12th and above Good English skills Night shifts 5 Days working Cab facility available Pay: ₹23,000.00 - ₹30,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...
-
Customer Service Representative
3 days ago
Chandigarh, Chandigarh, India Tech Mahindra Limited Full time**Job Description:**About Us: Tech Mahindra Limited is a leading provider of digital transformation, consulting and business re-engineering services and solutions.Tech Mahindra is hiring for the role of Associate Customer Support. This is an exciting opportunity to work with our team and contribute to our mission of providing exceptional customer service. As...
-
Customer Service Associate
17 hours ago
Chandigarh, Chandigarh, India FITB Full time**WE ARE HIRING FOR THE INTERNATIONAL PROCESS** Job Title: CSA ( CUSTOMER SUPPORT EXECTITIVE ) Location: Chandigarh, Mohali **Shift: Graveyard shifts (5 days a week)** **Salary: 23K to 28K + incentives 9k quarterly (36k annually)** **Qualification - 12th** **Excellent communications skills required** **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Service Associate
3 days ago
Chandigarh, Chandigarh, India Tech Mahindra Full timeTech Mahindra Ltd. Work from office Location - Chandigarh (It Park) Salary upto - 2.80 LPA Fresher/Exp both can apply Good communication skills Contact person -Somi ghosh(HR Recruitment) Contact Number - 7838204667 Pay: ₹13,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Fixed shift - Rotational...
-
Customer Support Associate
5 days ago
Chandigarh, Chandigarh, India Tech Mahindra Limited Full time**Job Overview**Tech Mahindra Limited is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. We are seeking highly motivated and customer-focused individuals to join our team as Associate Customer Support.
-
Customer Service Associate
4 weeks ago
Chandigarh, Chandigarh, India Delhivery ltd Full timePFB the JD and Address: **Key Responsibilities**: - Providing assistance with shipment tracking and delivery inquiries - Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) - Assisting with billing inquiries such as explaining charges, resolving disputes and/or claims, or providing information on...
-
Associate Customer Support
4 weeks ago
Chandigarh, Chandigarh, India Hoopoe Infoedge Pvt Ltd Full time**We are hiring!!!** **Designation: Associate Customer Support** **Location: Chandigarh** **Process: Voice** JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to...
-
Associate Customer Support
4 weeks ago
Chandigarh, Chandigarh, India Snow Planners And Builders Full timeWe are hiring!!! Designation**:Associate Customer Support** Location: Chandigarh Process: Voice **JOB SUMMARY**: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually...
-
Associate Customer Support
4 weeks ago
Chandigarh, Chandigarh, India Glory Power Solutions Pvt Ltd Full timeWe are hiring!!! Designation: Associate Customer Support Location: Chandigarh Process: Voice JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually...
-
Food and Beverage Service Associate
3 days ago
Chandigarh, Chandigarh, India Destination Hotels Full time**Job Overview**At Destination Hotels, we are seeking a highly skilled Food and Beverage Service Associate to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests.As a Food and Beverage Service Associate, you will be responsible for...
-
Customer Service Ambassador
5 hours ago
Chandigarh, Chandigarh, India Marriott Full time**Creating Memorable Moments**At JW Marriott, we strive to elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the familiar all around the globe. As a Customer Service Ambassador, you will help keep this promise alive by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our...
-
Customer Support Associate
4 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Support Associates** **Location**: - Chandigarh/Mohali **Salary - 22000 to 23000** **Eligibility Criteria**: - Good English skills - Must be comfortable to work in night shifts - Good written grammatical skills - Comfortable to work in night shifts **Additional benefits**: - 5 days working only - Cab facility available Interested...
-
Customer Service
4 weeks ago
Chandigarh, India NextGenTalent Full time**Role - Customer Service Associate (International Voice Operation)** **Responsibilities** - Review customer service notes - Check status of services on account in diagnostic tools - Take appropriate steps to resolve customer's problems - Troubleshoot technical issues related to customer’s services - Communicate effectively and close the loop with clients...
-
Walk in
5 days ago
Chandigarh, India konrad integrated Full timeWe are Hiring for Ground Staff/ Customer Service Associate for Leading Airlines Chandigarh Airport ( Male and female)Job Responsibility when you work at the AirportContact Us:- 9592815674Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Assisting with airline Gates & SeatsHelping customers with Proper...