Customer Support Executive
2 weeks ago
Airtel Tamil voice process
DTH ( tv dish )
Job Role
Customer Support Executive
No sales No target
Very easy process
Must have very good fluency in Tamil
There are four voice process
1st process
Must handle customer queries
Retain the customer in Airtel
Must collect the feedback
2nd process
Must explain the DTH plans to the customer
Help them in renew the plans
3rd process
Must give a reminder call to the customer before their tv dish recharge gets over
4th process
This is about Airtel wifi
Support the customer in wifi
All the four process has no tagets
Working hour
9 am to 6 pm
Only 8 hours login
1 hour break
Week offs
There are 6 working days
1 week off in a week
That will be in rotation basis
In a month
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Language**:
- Tamil (preferred)
- English (preferred)
Ability to Commute:
- Chennai, Tamil Nadu (preferred)
Ability to Relocate:
- Chennai, Tamil Nadu: Relocate before starting work (preferred)
**Speak with the employer**
+91 9790970139
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