Operational Accounting Associate

2 months ago

Bengaluru, India WELLS FARGO BANK Full time

**About this role**:
Wells Fargo is seeking an Operational Accounting Associate...

**In this role, you will**:

- Perform operational accounting activities related to account reconcilement and maintenance
- Provide operational accounting support to internal business groups or operations departments to ensure that accounts are being managed within the account policy requirements
- Prepare and review account reconciliations and certifications
- Perform customer account maintenance duties
- Evaluate the operational accounting transactions and maintenance of operational accounting controls
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

**Required Qualifications**:

- 3.5 years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

**Desired Qualifications**:

- Knowledge and experience in Commercial Mortgage Servicing including Investor Reporting to Trust, Remittance and Reconciliation of funds.
- Ability to interpret and understand the Loan documents, Loan Servicing Agreements and language pertaining to the requirements for Sub Servicing Agreements and Pooling & Servicing Agreements.
- Knowledge of Strategy Loan accounting system a major plus.
- Good knowledge of Sub Servicing reporting, reserve reporting, delinquency reporting, Collections account statement reporting and Watch list reporting.
- Experience in calculating Appraisal Reduction Amounts, ASERs.
- Ability to review loan agreements, manage inventory and continuously coordinate with special servicers.
- Experience in handling Realized Losses.
- Excellent comprehension and communication skills coupled with the ability to interact with LoB during calls and gain their confidence.
- Experience in handling escalations from the borrowers/stakeholders
- Ability to multi-task working on multiple sub-queues / activities within the process

**Job Expectations**:

- Handle complex queries and liaise with the Asset Management team/LOB for final disbursement of funds.
- Communicate with Trust, third party servicers and other CMS teams to establish and record Authentication forms and certificate of authority
- Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk.
- Exhibits detail-oriented skills to ensure zero/near ops loss situations.
- Demonstrates/maintains professional conduct under all circumstances.
- Support in process expansion
- Work on cross-functional support and process efficiencies.
- Flexibility to work in shifts and ensure timely completion of deliverables.

High sense of accountabilityGood comprehension and communication skills coupled with the ability to interact with LoB during calls and gain their confidence.
- Impactful presentation skills.
- Experience in handling escalations from the borrowers/stakeholders
- Provide operational support to the aligned process with strong focus on all CTQ's - such as, but not limited to, quality, productivity and adherence to timelines (TAT).

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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