Front Office Receptionist
3 weeks ago
Must adhere to standard operating procedures.
- Provide customers a positive first and last impression and maintain it at all times.
- Perform various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem.
- Must be friendly and outgoing, and possess excellent communication and problem-solving skills.
- Always ensure outstanding customer care.
- Respond to telephone and inquiries regarding reservations, hotel information and guest concerns.
- Use suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Adhere to company credit limit policies.
- Allocate rooms to expected arrivals after checking the guest preferences and special requests.
- Build strong relationships and liaise with all other department’s especially housekeeping, reservation etc.
- Cross check all billing instructions are correctly updated.
- Ensure Front Office log book / checklist is always updated and actioned upon.
- Ensure safety by following guest check in and security procedures and reporting suspicious activity to security and duty managers.
- Assist all departments in servicing the guests during high volume periods.
Desired Skill & Expertise
- At least 1 year experience as Front Office in 3/4* property with 60+ inventory
- Front Office computer literacy (e.g., Ezee Absolute etc.)
- Required language(s): fluent English, with preferred fluency in Marathi/Hindi
- Team player with excellent planning and organizing skills
- Able to work flexible working hours with rotating shifts
- Pleasant personality with good problem-solving skills
**Salary**: ₹9,000.00 - ₹12,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Igatpuri, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Expected Start Date: 15/06/2023
-
Front Office Receptionist
1 month ago
Igatpuri, India Manas Resort with Petting Zoo and Organic Farm Full timeMust adhere to standard operating procedures. - Provide customers a positive first and last impression and maintain it at all times. - Perform various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, controlling guest access to safe deposit boxes,...
-
Front Office Executive
1 month ago
Igatpuri, India Paradigm Consultants Full timePosition Available : 50 ( Males only) Experience : 1-3 Years in Front office Dept Education : Degree/ Diploma in Hotel Management. Salary bracket : 15,000-25,000+ Service charge Joining : Immediate Job Location : Igatpuri Other Details : Fluent spoken & written English Mandatory. Please attach photo with resume **Salary**: ₹15,000.00 - ₹20,000.00...
-
Front Office
4 weeks ago
Igatpuri, Nashik, Maharashtra, India Paradigm Consultancies Full time**Designation: - **Front office : GSA **Location: - **Igatpuri, Nashik **Salary: - **18000-25000 Per month **Education: - **Any graduate OR A Diploma in front office. **Experiences: - **Total Experience : 3 years Minimum Experience : 2 years. **Skills: - ** - Communication. - Multitasking. - Prioritizing. - Organization. - Technical skills. -...
-
Admin/sales
4 weeks ago
Igatpuri, India Paradigm Consultancies Full time**WE ARE HIRING** **Job designation: - Admin/Sales Associate - Hotel** **Job location: - Igatpuri, Maharashtra** **Salary: - 15,000-20,000Per month** **Experience: - ** **Total experience: - ** - 3 years of experience in hotel administration or sales. **Minimum experience: - ** - 1-2 years of experience in hotel administration or...
-
Asst. Front Office
1 month ago
Igatpuri, Nashik, Maharashtra, India Paradigm Consultancies Full time**JOB DESCRIPTION** **Education: - Diploma or Degree in Hotel Management** **Languages: - ** English, Hindi And Marathi **FOOD AND ACCOMODATION IS PROVIDED** **Experience: - ** - Total Experience: - 4 years - Minimum Experience: - 3 years **Responsibilities: - ** - Collaborate with departments for seamless guest experiences. - Monitor and achieve...
-
Guest Reservstion
1 month ago
Igatpuri, Nashik, Maharashtra, India Paradigm Consultancies Full time**Guest Reservation Executive : Resort** **Job Location** : Igatpuri **Salary**: 18,000-30,000 + Service Charge + Incentives **Education** - Diploma / Degree in Hotel management - Travel management or Air Hostess Training - Skillset Required - GRE Experience in Hotel Industry is a must - Experience of Hotels, Resorts only will be considered - Front Office...