Account Executive

1 month ago

Navi Mumbai Maharashtra, India laser science services india Full time

**Company Description**:
Laser Science Services (I) Pvt. Ltd. is India's premier distribution company of lasers and spectroscopy instruments, components, and accessories in the Indian Market. Founded in 1988 by Dr. Lalit Kumar, our range of products covers scientific and industrial laser systems, spectroscopy, microscopy, & imaging systems. We distribute over 25+ major global brands, which are global market leaders in their respective fields, and provide the most superior quality customer service. Headquartered in Navi Mumbai, with a regional sales office in Chennai.

The Order Processing Executive (Imports) plays a critical role in ensuring the smooth processing of import orders within a company. This role involves managing the import process from order placement to delivery, coordinating with various stakeholders including suppliers, freight forwarders, customs authorities, and internal teams to ensure timely and accurate order fulfillment.

**Job Location**:At our H.O. at Mahape, Navi Mumbai

**Roles and Responsibilities**:
**Order Placement**:

- Receive and review import orders from clients or internal departments.
- Ensure all necessary details such as product specifications, quantities, delivery deadlines, and shipping instructions are accurately recorded.
- Communicate with clients or relevant internal stakeholders to clarify any discrepancies or obtain additional information as needed.

**Supplier Coordination**:

- Identify suitable suppliers or manufacturers for the required products.
- Obtain quotations and negotiate prices and terms with suppliers.
- Place orders with selected suppliers, ensuring adherence to company procurement policies and import regulations.
- Monitor supplier performance and address any issues or delays in order fulfillment.

**Documentation Management**:

- Prepare and maintain all required import documentation, including purchase orders, invoices, packing lists, and shipping documents.
- Ensure compliance with import regulations and customs requirements of the importing country.
- Coordinate with freight forwarders and customs brokers to facilitate customs clearance and timely delivery of imported goods.

**Shipment Tracking and Logistics**:

- Track the status of inbound shipments and proactively monitor delivery schedules.
- Coordinate with freight forwarders and carriers to optimize shipping routes and minimize transit times.
- Communicate shipment status updates to relevant stakeholders and address any delays or issues that may arise during transit.

**Inventory Management**:

- Update inventory records and stock levels upon receipt of imported goods.
- Coordinate with warehouse or inventory management teams to ensure accurate stock counts and proper storage of imported items.
- Conduct regular stock checks and reconcile any discrepancies between physical inventory and records.

**Customer Service**:

- Serve as a point of contact for customers regarding order status, shipment inquiries, and related issues.
- Provide timely and accurate responses to customer queries and resolve any concerns or complaints in a professional manner.
- Collaborate with sales or customer service teams to address customer needs and ensure high levels of satisfaction.

**Process Improvement**:

- Identify opportunities for streamlining import processes and improving efficiency.
- Propose and implement changes to workflows, documentation procedures, or vendor relationships to enhance the import process.
- Regularly review import-related policies and regulations to ensure compliance and recommend updates as necessary.

**Qualifications**:

- Bachelor's degree in Business Administration, Supply Chain Management, or related field.
- Previous experience in import/export operations, preferably in a similar role.
- Strong understanding of international trade regulations and customs procedures.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to multitask in a fast-paced environment.
- Problem-solving skills and ability to work effectively under pressure

Pay: ₹150,000.00 - ₹200,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Taxation: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English (preferred)

License/Certification:

- Tally Experience (preferred)

Work Location: In person

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