Tamil Speaking Tele Calling Executive

6 months ago

Hyderabad Telangana, India Unicef India Full time

**Company Profile**:
Since, 75 years UNICEF has been reimagining the future for every child. UNICEF works in over 190 countries and territories to protect the rights of every child. The world’s largest provider of vaccines, we support child health and nutrition, safe water and sanitation, quality education and skill building, HIV prevention and treatment for mothers and babies, and the protection of children and adolescents from violence and exploitation.









UNICEF in India | UNICEF India

UNICEF is the global leader promoting and protecting children’s rights in 190 countries, including India.

**Key Responsibilities**:

- Dialed outbound calls to prospective donors or supporters, provide them the required information about the campaign and donation process and ensure to convert the prospect to an opportunity (Pledges/ Follow ups/ Closures) thereby achieving financial goals and KPIs.
- Positively engaging with the donors and motivating them to support UNICEF by continuing to donate on a long-term monthly basis.
- Raising awareness of UNICEF’s work with children around the world and our advocacy and programme work around India.
- Collect all the donor information and other relevant data for processing the donations and donor communications.
- Convincing the donors to maintain a minimum balance every month and continue their long-term support
- Suggesting solutions based on donor’s needs and requirements.
- Ensure that all communication is conducted in a professional and courteous manner, and that all donors or supporters are treated with respect and consideration.

**Requirements**:

- Excellent communication and interpersonal skills, with the ability to build rapport with donors or supporters over the phone.
- Practical understanding of tele calling fundraising /sales techniques.
- Cultural and other sensitivities - the ability to provide information verbally clearly and effectively

Excellent telephone etiquette, negotiation, and convincing skills.
- Proficiency in using computers and CRM software.
- Proficiency in English is a must, with proficiency in the respective local language being an additional asset, and proficiency in regional languages being the best asset.

You will be working on the payrolls of **Persolkelly.** Also, we will sign three months contracts with you for the first 3 months (review period) and then we will sign annual renewable contracts with you after the first 3 months are completed.

**Work Days & Timing**:Monday to Saturday**
- **Monday to Friday**: 9:30 AM to 6:30 PM
- **Saturday** : 9:30 AM to 4:00 PM

**Mandatory: Vaccinated (Two Dose)**

**Language Requirements**:
Excellent communication skills in English and Tamil

**Personality Traits**:

- Positive
- Clear communication
- Warm
- Empathetic
- Target driven.
- Active listener
- Team Player

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you currently situated in Hyderabad?

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)
- Tamil (required)

Work Location: In person

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