Customer Support Representative
4 weeks ago
International Blended process
Serve as a point of contact between customer & company
Identify, investigate, and resolve recurring customer issues
Ensure customer satisfaction with solutions & positive experience
Escalate unresolved queries to senior
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹38,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Mohali district, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (required)
- Overnight Shift (preferred)
Work Location: On the road
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