CRM Executive- Jewellery Industry
5 months ago
**Hiring for a leading Jewellery Brand : CRM Executive**
**Job location: Mumbai (Nariman Point)**
**Responsibilities**:
- Utilize ZOHO CRM platform to manage customer databases, track interactions, and analyze customer data for actionable insights.
- Develop and implement CRM strategies to enhance customer engagement, retention, and loyalty.
- Collaborate with marketing and sales teams to align CRM initiatives with overall business objectives.
- Monitor online reviews, social media mentions, and other digital channels to maintain a positive brand reputation.
- Respond promptly to customer inquiries, complaints, and feedback, ensuring exceptional customer service and satisfaction.
- Implement ORM strategies for Social Media to promote positive brand sentiment.
- Analyze ORM metrics and provide regular reports to management, highlighting trends, insights, and areas for improvement.
- Stay updated on industry trends, best practices, and emerging technologies in CRM and ORM.
- Continuously optimize CRM processes and workflows to streamline operations and improve efficiency.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or related field.
- Proven experience as a CRM Executive or similar role, preferably in the luxury goods or jewellery industry.
- Proficiency in ZOHO CRM or similar CRM platforms.
- Strong understanding of ORM principles and techniques.
- Excellent communication and interpersonal skills.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Detail-oriented with strong organizational and time management skills.
- Creative thinker with a customer-centric approach.
- Ability to thrive in a fast-paced, dynamic environment.
- Certification in CRM or ORM is a plus.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
- ZOHO CRM: 1 year (preferred)
- ORM for Social Media: 1 year (preferred)
Work Location: In person
-
CRM Executive in Jewellery
3 months ago
Mumbai, Maharashtra, India Mintly Full timeKey Responsibilities - Maintain and update the customer database - Handle customer inquiries and resolve issues promptly - Develop and implement CRM strategies to enhance customer loyalty - Collaborate with the marketing team to execute promotional campaigns - Generate reports on customer feedback and sales trends - Conduct regular follow-ups with customers...
-
Inventory Executive
5 months ago
Seepz, Mumbai, Maharashtra, India KC Jewellery Manufacturing LLP Full time**Job Opportunity: Inventory Executive (Jewellery Manufacturing)** Are you experienced in managing inventory within the jewellery manufacturing industry? We're looking for a dedicated and detail-oriented professional to join our team at KC Jewellery Manufacturing LLP. If you have a knack for meticulous record-keeping and thrive in a dynamic work...
-
Mumbai, Maharashtra, India JewelsHire Full timeAbout JewelsHireJewelsHire is a distinguished leader in the realm of jewellery industry recruitment. We are excited to invite highly skilled professionals to join our team as we continue to expand our presence in the market.Job SummaryWe are seeking a CRM Head to lead our CRM team in providing guidance, training, and mentorship to ensure high performance....
-
Jewellery Industry Recruitment Specialist
4 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJob Title: JewelsHire invites applications for a Customer Relationship Executive position at a renowned jewellery manufacturer in Andheri East, Mumbai. Key Responsibilities:Generate quotations and share them with customers via email.Enter orders received in Jewellery Software.Understand costing and pricing in Jewellery.Coordinate with the production team for...
-
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire is seeking a distinguished leader to join its team as an Executive Leader for Jewellery Industry Recruitment. This role is based at a renowned jewellery manufacturer located in Mumbai.Key Responsibilities:Coordinate with customers to understand their needs and preferences.Prepare quotations and share them with customers via email.Enter orders...
-
Jewellery Industry Professional
4 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJob SummaryJewelsHire, a leading jewellery industry recruitment agency, is seeking a skilled Customer Relationship Executive to join our team. As a key member of our sales and marketing team, you will be responsible for building and maintaining relationships with customers, generating quotations, and processing orders.Key Responsibilities:Develop and...
-
Jewellery Industry Leader
2 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire invites you to apply for a distinguished leader role at a renowned jewellery manufacturer located in Andheri East Mumbai. This position requires excellent customer coordination skills, with responsibilities including making quotations, entering orders in Jewellery Software, and coordinating with the production team. The ideal candidate will have a...
-
Cad Designer
1 month ago
Mumbai, Maharashtra, India Binnys Jewellery Pvt. Ltd. Full time**Key Responsibilities**: - Develop detailed 2D and 3D jewellery designs using Matrix and Rhinoceros (Rhino) software. - Work closely with the design team to create custom jewellery pieces that meet client specifications and market trends. - Ensure accuracy in designs, maintaining a high level of detail for production, including stone settings, metal...
-
Jewellery Industry Recruitment Specialist
4 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJob DescriptionJewelsHire, a leading recruitment agency in the jewellery industry, is seeking a skilled professional to fill a position at a renowned jewellery manufacturer in Andheri East, Mumbai. The successful candidate will be responsible for making quotations and sharing them with customers, entering orders received in jewellery software, and...
-
Jewellery Industry Liaison
3 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire is a distinguished leader in the realm of jewellery industry recruitment. We are seeking a talented Client Relationship Executive to join our team at a renowned jewellery manufacturer located in Andheri East, Mumbai.Key Responsibilities:Develop and maintain strong relationships with key clients to understand their needs and provide required...
-
Jewellery Industry Recruitment Specialist
3 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire invites applications for a distinguished leader in the realm of jewellery industry recruitment. The successful candidate will be responsible for coordinating with customers, making quotations, and entering orders in Jewellery Software. Key responsibilities include customer coordination, making quotations, entering orders, understanding costing and...
-
Jewellery Industry Recruitment Specialist
3 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire is a distinguished leader in the realm of jewellery industry recruitment. We are seeking a skilled professional to join our team as a Jewellery Industry Recruitment Specialist at a renowned jewellery manufacturer located in Mumbai.Key Responsibilities:Generating quotations and sharing them with customers via email.Entering orders received in...
-
CRM Executive
2 months ago
Mumbai, Maharashtra, India KC Jewellery Manufacturing LLP Full time**The Jewelry CRM Executive is responsible for overseeing and managing the customer relationship management (CRM) activities within Organisation.** This individual will use their expertise in CRM and marketing to drive customer engagementand loyalty. **CRM Executive Job Responsibilities**: - Develop and execute customer-centric strategies that increase...
-
CRM Executive
2 months ago
Mumbai, Maharashtra, India Freelancer Hiring for Diamond Jewellery Industry Full time**Contact : Shaikh Abdulla (Recruitment Manager)** **No. 8356828820** **Job Location: Andheri (MIDC)** **Experience: Minimum 6 months in CRM only in Jewelry Industry.** **Must have a good communication skill & good knowledge of Advance Excel.** Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
-
Senior Executive
4 weeks ago
Mumbai, India JewelsHire Full timeJewelsHire a distinguished leader in the realm of jewellery industry recruitment extends its invitation for a position at a renowned jewellery manufacturer located in Andheri East Mumbai. Key Responsibilities: Customer coordination. Making quotations and sharing the same on mail to customers. Entering the orders received in Jewellery Software. Good...
-
Jewellery Cad Designer
3 months ago
Andheri, Mumbai, Maharashtra, India Binnys Jewellery Pvt. Ltd. Full time**Position Overview**: As a Jewellery CAD Designer at Binnys Jewellery Private Limited, you will play a crucial role in the design and development of our jewellery collections. You will use advanced CAD software to create detailed 3D models, technical drawings, and prototypes that bring our designers' visions to life. **Key Responsibilities**: - **Design...
-
Jewellery Industry Reporter
2 weeks ago
Mumbai, Maharashtra, India Retail Jeweller India Full timeAbout the RoleWe are seeking a skilled Business Journalist to join our team at Retail Jeweller India. The ideal candidate will have a strong background in journalism and a passion for the jewellery industry.Key ResponsibilitiesDevelop engaging feature articles on the latest jewellery retail trends and marketing strategies.Uncover and narrate important...
-
Billing Executive
5 months ago
Century Mill, Mumbai, Maharashtra, India KC Jewellery Manufacturing LLP Full time**Job Title**: Billing Executive (Accounting Background) **Location**: Worli **Company**: KC Jewellery Manufacturing LLP **Salary**: Rs. 20,000 to 25,000 net per month **Job Type**: Full-time **Experience Required**: 2-4 years in a similar role **Key Responsibilities**: - **Preparing Jewellery Quotations**: - Develop detailed jewellery quotations...
-
CRM Director
1 month ago
Mumbai, Maharashtra, India JewelsHire Full timeLeadership OpportunityJewelsHire, a renowned jewellery industry recruitment agency, is seeking a seasoned CRM Head to lead our CRM team and drive business growth.Key Responsibilities:Lead a high-performing CRM team, providing guidance, training, and mentorship to ensure seamless execution of CRM strategies.Foster a collaborative and innovative team culture,...
-
Jewellery Cad Designer
5 months ago
Andheri East, Mumbai, Maharashtra, India Simsum jewellery Full time**Sovereign Jewellery - CAD Designer** **Company Description**: Sovereign Jewellery is a renowned jewelry manufacturing company based in Andheri (E), Mumbai. With a commitment to quality craftsmanship and excellence, we take pride in our heritage of producing exquisite diamond jewelry. As we continue to grow, we are seeking a dynamic and experienced CAD...