Global Outreach Executive
3 weeks ago
**Responsibilities**
- Proactively reach out to former clients through phone calls, identifying reasons for discontinuation, and persuading them to reconsider our services
- Conduct regular service quality calls with our existing clients to ensure they are satisfied with our offerings and to identify areas for improvement
- Present our latest offerings in a compelling and informative manner, highlighting the value proposition and benefits that directly address the client’s needs
- Assist in planning, coordinating, and scheduling meetings and demos with directors, ensuring no scheduling conflicts and optimal use of the directors’ time
- Collaborate with the customer relations team to formulate and implement effective strategies for both client retention and acquisition
- Continually analyze customer feedback and market trends to propose improvements and innovations in our client engagement approach
- Maintain detailed records of all interactions, client feedback, and progress in our CRM system. Generate regular reports to track outreach performance and conversion rates
**Qualifications**
- Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred)
- Individuals with little to no prior sales experience (Freshers)
- Excellent interpersonal and communication skills
- Good negotiation and problem-solving abilities
- A genuine interest in sales and a willingness to learn and develop
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Park Circus, Kolkata, West Bengal (required)
Work Location: In person
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